Summary
Overview
Work History
Skills
Languages
Timeline
Generic

LUIS ROSARIO

MOUNT VERNON,NY

Summary

Dynamic professional with a proven track record at Mamajuana Cafe Prime, excelling in operational efficiency and crisis management. Recognized for enhancing communication and compliance, while successfully managing budgets. Adept at problem-solving and fostering teamwork, ensuring a safe and productive environment. Committed to integrity and delivering exceptional service. Reliable transportation professional prepared for high-demand roles requiring confidentiality and safety. Background includes ensuring client comfort and punctuality while adapting to dynamic schedules. Known for effective communication skills and impeccable driving etiquette.

Overview

3
3
years of professional experience

Work History

Private Driver

Uber
03.2024 - Current
  • Coordinated airport pick-ups and drop-offs efficiently so that passengers arrived at their destinations on time without hassle.
  • Resolved conflicts professionally when dealing with difficult passengers or challenging situations during trips.
  • Received positive feedback from clients regarding overall driving performance, contributing to a strong reputation as a professional private driver.
  • Adapted quickly to changing circumstances or unexpected events while on the road, ensuring minimal disruption to clients'' plans.
  • Ensured passenger safety with thorough knowledge of traffic laws and defensive driving techniques.
  • Engaged in polite conversation when appropriate to encourage passenger comfort.

Manager of Operations

Mamajuana Cafe Prime
03.2023 - 03.2024
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
  • Optimized inventory control procedures to minimize stockouts and excess inventory levels.

Distributor

Amazon Inc
04.2022 - 02.2023
  • Streamlined distribution processes for improved efficiency and reduced delivery times.
  • Collaborated with suppliers for timely product deliveries, ensuring client satisfaction.
  • Increased customer satisfaction by providing exceptional service and support to distributors.
  • Addressed any complaints or issues swiftly, demonstrating a commitment to excellent customer service.

Skills

  • Integrity and honesty
  • Language skills
  • Task delegation
  • Crisis management
  • Teamwork and collaboration
  • Problem-solving
  • Public safety
  • Leadership & Staff Management
  • Operational Efficiency

Languages

Spanish
Native or Bilingual

Timeline

Private Driver

Uber
03.2024 - Current

Manager of Operations

Mamajuana Cafe Prime
03.2023 - 03.2024

Distributor

Amazon Inc
04.2022 - 02.2023

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