Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Luis Rubio

Laredo,TX

Summary

Dynamic correctional officer with extensive experience at The Geo Group, skilled in crisis management and inmate supervision. Successfully enhanced facility security through proactive contraband detection and improved communication among staff, fostering a collaborative environment. Committed to promoting inmate welfare and rehabilitation, leveraging strong relationship-building skills to support mental health initiatives.

Committed Correctional Officer skilled in maintaining order by enforcing rules and regulations in prison and jail settings. Handles difficult inmates and high-pressure situations with sound judgment and reasoned thinking demonstrated over [Number]-year industry history.

Hardworking [Job Title] skilled in managing correctional functions and monitoring inmate behavior. Employs sound judgment and verbal de-escalation tactics to maintain order and prohibit dangerous situations. Skillfully detects contraband during cell searches.

Correctional Officer offers [Number]-year history in corrections with superior record of defusing high-pressure situations with sound judgment and successful conflict resolution skills. Monitors and manages inmate behavior with focus maintaining order and proactively addressing potential conflicts.

Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols.

Professional in correctional facility management, known for strong standards and results-driven performance. Extensive experience in enforcing regulations and maintaining order within facilities. Valued for collaborative spirit and adaptability, with skills in conflict resolution and surveillance.

Committed Correctional Officer with passion for criminal justice. Experienced in maximum and medium security locations. Extensively trained in suicide prevention and defensive tactical techniques.

Professional with strong background in maintaining safety and security within facilities. Skilled in crisis management, conflict resolution, and enforcing rules and regulations. Focused on collaboration and achieving results, adaptable to changing needs. Known for reliability and effective communication, with keen observational skills and strong sense of integrity.

Overview

15
15
years of professional experience

Work History

Correctional Officer

The Geo Group
10.2020 - Current
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
  • Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
  • Interviewed inmates to obtain information and assess needs.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Enhanced facility security by conducting regular inspections and addressing potential risks.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
  • Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
  • Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
  • Conducted routine and emergency head counts.
  • Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
  • Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Observed behavior of residents individually and in groups.
  • Completed intake paperwork, fingerprints, and searches.
  • Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
  • Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
  • Received and accounted for personal possessions and determined inmate work assignments.
  • Supported the re-entry process for inmates by connecting them with appropriate resources, such as job training programs and community-based services.
  • Ensured security of facility perimeter by conducting routine patrols.
  • Oversaw visitation sessions, maintaining order and ensuring safety of all parties involved.
  • Mitigated potential security breaches with vigilant contraband detection practices.
  • Maintained detailed records of inmate behavior and activity, contributing to facility security.
  • Bolstered team morale and cooperation through effective leadership and communication.
  • Fostered supportive environment for inmate rehabilitation with educational and vocational training programs.
  • Coordinated with law enforcement agencies to ensure smooth transfer of inmates.
  • Monitored surveillance equipment to detect and prevent unauthorized activities.
  • Cultivated positive relations with inmates, reducing tensions and promoting safer environment.
  • Enhanced staff training programs, leading to improved operational standards.
  • Assisted in crisis negotiations, preventing escalations and ensuring safety of inmates and staff.
  • Reduced inmate altercations through proactive conflict resolution strategies.
  • Facilitated effective emergency response drills, preparing staff for potential crises.
  • Improved compliance with state and federal regulations by updating and enforcing facility policies.
  • Contributed to policy development, ensuring alignment with best practices in corrections management.
  • Promoted inmate welfare by monitoring and addressing health concerns promptly.
  • Enhanced facility safety by conducting regular and thorough cell inspections.
  • Prepared reports to document incidents and violations.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Conducted security checks of inmates and living areas.
  • Enforced rules and regulations to maintain order among inmates.
  • Supervised inmates during meals, recreation and other activities.
  • Provided assistance and guidance to inmates regarding daily activities.
  • Assisted in intake and release of inmates.
  • Investigated and responded to incidents of inmate misconduct.
  • Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Transported inmates to and from court hearings, medical appointments and other locations.
  • Documented inmate behavior and activities in logbooks.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Interviewed inmates to obtain information and evidence.
  • Responded to inquiries from inmates and other members of public.
  • Coordinated with other law enforcement personnel to exchange information.

Softlines Lead

Academy Sports and Outdoors
06.2010 - 10.2020
  • Monitored departmental budgets closely, implementing cost-saving measures where necessary without compromising overall service quality levels delivered.
  • Spearheaded seasonal inventory clearance initiatives through strategic markdowns and targeted marketing efforts to boost sales turnover rates effectively.
  • Maintained stock levels by coordinating with supply chain partners, ensuring timely deliveries to meet consumer demands consistently.
  • Reduced inventory loss by conducting regular audits, maintaining accurate records, and addressing discrepancies promptly.
  • Evaluated employee performance regularly, identifying strengths and areas for improvement while developing tailored development plans accordingly.
  • Increased customer satisfaction by providing exceptional service and timely assistance on the sales floor.
  • Trained new employees on company policies, product knowledge, and sales techniques to ensure consistent performance across the team.
  • Strengthened relationships with key vendors through proactive communication channels, allowing streamlined access to exclusive merchandise offerings for our store location.
  • Boosted store revenue by creating appealing visual displays that showcased products effectively and attracted customer attention.
  • Handled customer inquiries and complaints professionally, resolving issues promptly to maintain positive brand reputation.
  • Provided constructive feedback to staff members, fostering an environment of continuous improvement and professional growth.
  • Championed company values and culture consistently within the softlines team, fostering a positive work environment that encouraged employee engagement and retention over time.
  • Enforced safety protocols within the department, promoting a secure shopping environment for both customers and staff members alike.
  • Optimized department layout by analyzing sales data and customer preferences to maximize product visibility and accessibility.
  • Collaborated with cross-functional teams to implement promotional events, driving increased foot traffic and sales opportunities for the store.
  • Conducted competitor analysis regularly to identify market trends and adjust pricing strategies accordingly for continued competitiveness within the industry sector.
  • Continuously sought opportunities for professional development by attending industry conferences and workshops, bringing fresh ideas and insights back to the team for implementation purposes.
  • Oversaw price adjustments for merchandise according to company guidelines while minimizing profit margin erosion over time.
  • Achieved sales targets through effective merchandising strategies and engaging with customers in a friendly manner.
  • Managed daily operations of the softlines department, delegating tasks efficiently and ensuring smooth workflows for optimal productivity.
  • Conducted, evaluated and created cycle counts to verify accurate inventory.
  • Designed floor plans to maximize merchandising strategies by refreshing signage, organizing displays, and keeping premises de-cluttered.
  • Formulated pricing policies by reviewing merchandising activities and determining additional needed sales promotions.
  • Elevated store's guest satisfaction [Number]% by guaranteeing swift resolution of customer issues.
  • Increased store sales [Number]% by creating and following action plans to achieve goals.
  • Assisted customers in selecting [Type] products by explaining features and benefits, discussing price points and asking open-ended questions.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Developed strong rapport with customers and created positive impression of business.
  • Managed efficient cash register operations.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Recommended complementary purchases to customers, increasing revenue.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Prioritized helping customers over completing other routine tasks in store.
  • Used in-store system to locate inventory and place special orders for customers.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Pre Loader

UPS
11.2019 - 01.2020
  • Collaborated with team members to maintain a clean, organized workspace for efficient operations.
  • Contributed to a positive work environment by proactively assisting colleagues during high-volume periods.
  • Adhered to quality control standards by routinely inspecting packages for damage or discrepancies before loading.
  • Supported training initiatives for new hires, sharing expertise in preloading procedures and workplace safety protocols.
  • Fostered teamwork among preloaders through open communication channels, resulting in a more cohesive work environment.
  • Ensured accurate shipment tracking by diligently scanning and updating package information in the system.
  • Minimized damaged goods by implementing careful handling techniques and following packaging guidelines.
  • Maximized warehouse space utilization by employing optimal stacking strategies for various types of packages.
  • Enhanced safety standards through regular inspection of loading equipment and proper utilization of protective gear.
  • Increased overall productivity with meticulous attention to detail when verifying shipping labels against manifest data.
  • Optimized loading efficiency by assessing and organizing packages based on destination and priority.
  • Streamlined package handling processes for enhanced workflow and reduced error rates.
  • Implemented time management techniques to balance competing priorities during fast-paced shifts.
  • Maintained up-to-date knowledge of company policies, procedures, and industry best practices for optimal job performance.
  • Reduced misplaced shipments by effectively labeling, documenting, and storing packages awaiting pickup or delivery.
  • Improved delivery times with strategic sorting of parcels according to routes and schedules.
  • Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
  • Lifted and slid packages weighing up to [Number] pounds on conveyor belts to transport items.
  • Maintained clean, orderly work environment free of hazards.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Managed warehouse operations and verified proper shipment procedures.
  • Assembled pallets and crates for secure transportation of materials.
  • Operated equipment while observing standard safety procedures.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Helped train new employees in safe practices and warehouse procedures.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Strapped items down over protective padding to secure throughout transportation.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.

Facility Supervisor

Acme Truck Line
01.2012 - 12.2015
  • Coordinated facility upgrades and renovations to ensure minimal disruption to daily operations.
  • Improved facility efficiency by implementing streamlined processes and procedures.
  • Conducted regular audits of facility conditions, identifying areas in need of improvement or repair.
  • Ensured compliance with local regulations by staying informed on current codes and requirements applicable to the facility''s operation.
  • Managed budgets and financial reporting for the facility, ensuring accurate records were kept at all times.
  • Enhanced safety standards by conducting thorough risk assessments and addressing hazards promptly.
  • Served as the primary point of contact for external vendors and contractors, streamlining communication efforts throughout various projects.
  • Established effective communication channels between departments, fostering collaboration and teamwork within the organization.
  • Promoted an inclusive work culture that prioritized teamwork while respecting individual strengths and perspectives.
  • Monitored and maintained inventory levels, ensuring adequate supplies were available for ongoing facility needs.
  • Developed a comprehensive preventive maintenance program that reduced downtime caused by unexpected equipment failures.
  • Managed a team of facility staff, providing training and guidance for optimal performance.

Education

High School Diploma -

J. W. Nixon High School
Laredo, TX

Skills

  • Emergency response
  • Criminal investigations
  • Negotiation
  • Continuing education
  • File and record maintenance
  • Surveillance
  • Program coordination
  • Relationship building and management
  • Courtroom practices
  • Trained in defensive tactics
  • Safety and security enforcement
  • Inmate supervision
  • Self-defense tactics
  • Inmate monitoring
  • Self-defense techniques
  • Mental health awareness
  • CCTV monitoring
  • Substance abuse
  • Restraint techniques
  • Gang awareness
  • Inmate classification
  • Evidence preservation
  • Central and pod control
  • Criminal justice
  • Search and seizure procedures
  • Security procedures
  • Physical fitness
  • Emergency management
  • Product knowledge
  • First aid training
  • Observation
  • Safety
  • Crisis management
  • Conflict resolution skills
  • Crime prevention
  • Stress tolerance
  • Records management
  • Facility maintenance
  • Behavioral disorders
  • Staff management
  • Suicide prevention
  • Weapons training
  • Cultural sensitivity
  • Facility security
  • De-escalation techniques
  • Policy enforcement
  • Background investigations
  • Crisis intervention training
  • Integrity maintenance
  • Criminal law
  • Prisoner transport
  • Inmate behavior modification tactics
  • Dispatch
  • Mentorship
  • [Type] equipment maintenance
  • Work detail oversight
  • Regulation compliance
  • Patrol procedures
  • Ethical standards of conduct
  • Incident prevention
  • Correctional facility procedures
  • Search and seize procedures
  • Perimeter control
  • Search procedures
  • Armory and key control
  • Visitation oversight
  • Contraband inspections
  • Firearms proficiency
  • Excellent problem solver
  • Contraband seizure
  • Radio communication
  • Booking procedures
  • Non-violent intervention
  • Observation techniques
  • Strategic planning and organization
  • Belongings inspection
  • Occupational hazards and safety precautions
  • First aid and CPR certified
  • Firearm operations trained
  • Inmate rights
  • Contraband detection
  • Tower surveillance
  • Work crew management
  • Attention to detail
  • Crisis prevention intervention (CPI)
  • Self motivation
  • Cell inspections
  • Behavior modification
  • Firearms training
  • Teamwork
  • Behavioral analysis
  • Teamwork and collaboration
  • Inmate transport
  • Firearm safety
  • Substance Abuse Knowledge
  • Problem-solving
  • Problem-solving abilities
  • Time management
  • Multitasking

Languages

Spanish
Full Professional
English
Native or Bilingual

Timeline

Correctional Officer

The Geo Group
10.2020 - Current

Pre Loader

UPS
11.2019 - 01.2020

Facility Supervisor

Acme Truck Line
01.2012 - 12.2015

Softlines Lead

Academy Sports and Outdoors
06.2010 - 10.2020

High School Diploma -

J. W. Nixon High School

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Luis Rubio