Luis Salgado
Fillmore,CA
Summary
Reliable, professional, and hard working with experience in optimizing operational processes. Proven ability to manage multiple employees and fulfill business needs.
Overview
6
6
years of professional experience
Work History
Outbound Flow Process Assistant
Amazon.com Fulfillment Center
12.2023 - Current
- Identified and resolved process issues to drive optimal workflow and business growth while running Outbound Flow.
- Assisted Operation and Area Managers in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Reduce cost by running less indirect labor hours without affecting operations.
- Communicated between all departments to shift labor to meet quarterly plans to the most efficient way for operational needs.
- Managed AFE or Singles departments during the absence Area managers and Process Assistants.
- Developed 2 Process Assistants and 2 Area Managers on becoming knowledgable and successful leaders.
Outbound Pack Process Assistant
Amazon.com Fulfillment Center
08.2022 - 12.2023
- Manage 96 packers when at max capacity in AFE to meet customer needs by getting shipments out on time.
- Reduced downtime of each packer by maintaining work on each AFE wall by efficiently shifting labor around.
- Enhanced Pack Productivity by daily coaching packers to improve pack rate
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
- Developed a Process Assistant and 5 Process Guides to become leaders of the department.
Amazon Fulfillment Associate L1
Amazon.com Fulfillment Center
02.2022 - 08.2022
- Process Guide- Assist the Area Manager and Process Assistant with running operations by coaching packers and sorters to increase rate and improve quality.
- Problem Solve Lead- Manage the Outbound Problem Solve team of 10 Associates by deep diving issues with each shipments unable to ship and chasing CPTs to get shipments out the dock department
- Learning Ambassador- Developed multiple classes of new hires on becoming adequate pack associates
Agricultural Worker
JJ Valencia Havesting, INC.
02.2021 - 09.2021
- Filled a sack up to 55 pounds of fruit 130 times a day.
- Work sunset to sun down to fulfill customer needs.
- Climb 35 feet ladders to pick every fruit off a orange tree.
Subway Sandwich Artist
SUBWAY®Restaurants
09.2017 - 05.2020
- Closing shift lead- Developed new hires to become most efficient sandwhich making artist while using clean and safe practices.
- Count all inventory and money every shift end as closing shift lead
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Expedited order processing for increased efficiency in high-volume periods.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
Education
Bachelor of Arts - Criminal Justice
Ventura College
Ventura, CASkills
- Decision Making in a calm and timely manner while in stressful events
- Finding ways to reduce business cost
- Workflow Manage multiple departments
- Capable of leading a department
- Problem Solving issues to meet business or customer needs
- Training and Development new employees on becoming sufficient workers
Timeline
Outbound Flow Process Assistant
Amazon.com Fulfillment Center
12.2023 - Current
Outbound Pack Process Assistant
Amazon.com Fulfillment Center
08.2022 - 12.2023
Amazon Fulfillment Associate L1
Amazon.com Fulfillment Center
02.2022 - 08.2022
Agricultural Worker
JJ Valencia Havesting, INC.
02.2021 - 09.2021
Subway Sandwich Artist
SUBWAY®Restaurants
09.2017 - 05.2020
Bachelor of Arts - Criminal Justice
Ventura College