Luis Sanchez
Lead QA Engineer
Dallas,TX
Summary
Seeking new and leading challenging opportunities that allows to utilize leadership and technical skills while strengthening software testing knowledge. Looking to thrive in a stimulating and challenging environment where building success will result in becoming a key figure to the company and projects.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Lead QA Engineer
Greyhound Lines, Inc
Dallas, TX
04.2020 - Current
- Leading all .COM and consumer mobile application quality assurance efforts.
- Led efforts with transitioning automation tool of choice from Ranorex to Selenium that reduce our overall manual testing efforts by 45%
- Documenting and communicating test results to entire commercial team to continue in maintaining and delivering high-quality customer experience within Greyhound
- Responsible in giving estimates in test efforts for on-going and future planned projects to properly manage and reach quarterly releases
Business Analyst III
Greyhound Lines, Inc
Dallas, TX
01.2020 - 04.2020
- Responsible for updating and maintaining sprint board for Web and Mobile projects.
- Maintained and prioritized backlog for web and mobile application consumer boards.
- Point of contact for business, developers, and quality assurance teams in finding answers to maintain high work velocity through each sprint.
- Responsible for creating feature and user stories in Azure DevOps for future releases as priorities were being determined by our business organization
- Led weekly agile team meetings that consisted of sprint planning, discovery, story review, and backlog refinement meetings.
- Led efforts of documenting and distributing release notes for each planned deployment for both web and mobile applications.
QA Engineer
Greyhound Lines, Inc
Dallas, TX
01.2019 - 01.2020
- Executed regression and smoke test cycles for web and mobile consumer applications.
- Led efforts in documenting and organizing all quality assurance related tasks, data, and training related documents.
- Participated in on-going self-learning courses within Udemy that enhanced daily work responsibilities.
- Learned and led test efforts in greyhound's ticketing and reservation information processing system.
- As lead tester, was responsible in training and documenting sessions for offshore team.
- Conducted phone interviews for potential hires, participated in on-site interviews, and trained all new hires within Quality Assurance team.
QA Engineer I
Omnitracs, LLC
Dallas, TX
07.2018 - 01.2019
- Led test efforts and team responsibilities to ensure high quality for all Over-The-Air downloads of navigation maps across multiple in-house devices.
- Led internal and offshore test team into executing specific test strategies within regression and field testing that were at times slightly modified to reach release dates.
- Modified and updated all necessary regression cycles for multiple platforms for improvements and reducing time in executing variations of test cycles that reduce manual efforts by 25%.
- Led test training efforts towards QA team located in Mexico to present and train them all in how to prep and use test tools accordingly.
- Accomplished in ensuring there is confidence within each team member to ask all questions necessary to where it scientifically improved overall communication and quality of testing.
System Int/Test QA Engineer
Omnitracs, LLC
Dallas, TX
10.2016 - 07.2018
- Tested authentications and activations for navigation app within Android platforms using customer portal that has been integrated within test environments
- Reviewed customer feedback to investigate critical user experience errors.
- Participated in drive testing where we test functionality, performance, and over-the-air map downloads for navigation application and Android devices with our navigation app installed.
- Set up overnight testing on platforms and analyze CPU and Memory usage using Perl script to combine log files and document them in Excel Worksheets and being able to identify any issues in logs file when crashes occurred.
- Used GPS simulator tool, based on Google Map API, to create and simulate routes for testing purposes for examples, reproducing customer bugs or creating new testing scenarios.
- Managed, create, and document all test cases (functional, end to end, UI, regression).
- Test plan for in-cab Navigation application aspect of platforms.
- Worked with product management to identify, resolve, and improve aspects of application using internal and external feedback.
- Developed test cases and other test documents based on user stories that may have been created.
- Setup, maintain, and upgrade mobile devices for use of testing.
- Created and executed regression cycles for upcoming build releases.
- Led testing efforts for overnight performance lab testing.
- Trained new test members in QA team.
- End-to-End testing of new builds before releasing to test team.
Education
Bachelor of Science - Electrical and Computer Engineering
The University of Texas At El Paso
El Paso, TX 09.2011 - 05.2014
Skills
Azure DevOps/Jira
Ranorex Automation Tool
Selenium Automation
Defect monitoring
Quality processes
Operational improvements
Statistical analysis skills
Technical troubleshooting
Strategic planning
Timeline
Lead QA Engineer
Greyhound Lines, Inc
04.2020 - Current
Business Analyst III
Greyhound Lines, Inc
01.2020 - 04.2020
QA Engineer
Greyhound Lines, Inc
01.2019 - 01.2020
QA Engineer I
Omnitracs, LLC
07.2018 - 01.2019
System Int/Test QA Engineer
Omnitracs, LLC
10.2016 - 07.2018
Bachelor of Science - Electrical and Computer Engineering
The University of Texas At El Paso
09.2011 - 05.2014