Luis Sanchez
Ocala,FL
Summary
Steadfast professional with 3 years of experience and proficiencies in packaging. Accomplished at operating packaging machinery effectively to avoid accidents and troubleshooting equipment problems to prevent delays and reduce standby times. Works independently with little to no supervision.
Overview
3
3
years of professional experience
Work History
Packing Technician
Cardinal Glass Industries
07.2021 - Current
- Regulated machine flow, speed and temperature and stopped and reset machine to address malfunctions.
- Assisted in maintaining an up-to-date database of product specifications and packing requirements, ensuring that each order was packaged according to customer needs.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
- Counted and recorded finished and rejected packaged items.
- Assisted in training new employees on best practices for packing, leading to higher overall productivity within the team.
- Maintained a clean and organized work environment to facilitate efficient workflow and reduce accidents.
- Proved successful working within tight deadlines and a fast-paced environment.
Retail Customer Service Associate
Lowe's
04.2021 - 12.2022
- Met customer call guidelines for service levels, handle time and productivity.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Kept customer spaces clean, neat and organized for maximum appeal.
- Fulfilled customers' special requests for merchandise and delivery times.
- Processed returns and exchanges efficiently, ensuring customer satisfaction and trust in the company''s policies.
- Increased efficiency and team productivity by promoting operational best practices.
Education
GED -
Florida Virtual School
Orlando, Florida 05.2020
Skills
- Product Sorting
- Machine adjustment
- Item packaging
- Shipping procedures
- Machine Assembly
- Hardware troubleshooting
- Installation and Repair
- Valid Driver's License
- Vehicle maintenance and repair
- Forklift Operation
- Order picking and processing
- Efficient data entry
- Materials Transport
Timeline
Packing Technician
Cardinal Glass Industries
07.2021 - Current
Retail Customer Service Associate
Lowe's
04.2021 - 12.2022
GED -
Florida Virtual School