Luis Sanchez
Santa Monica,CA
Summary
Proven to enhance team efficiency and customer satisfaction at Paradise Cove Malibu through expert table bussing, rapid cleaning, and employee training. Excelled in multitasking and team collaboration, significantly reducing wait times and elevating dining experiences. Skilled in kitchen communication and maintaining high cleanliness standards, contributing to a positive and productive work environment. Driven Busser with 7 years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.
Overview
10
10
years of professional experience
Work History
BUSSER
PARADISE COVE MALIBU
2024.04 - 2024.09
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Trained new staff in bussing and cleaning procedures.
- Assisted servers in providing efficient service for improved guest experiences.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Collaborated with kitchen team to expedite food orders, ensuring hot and fresh meals were served.
BUSSER
Chessecake Factory
2021.01 - 2024.03
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Trained new staff in bussing and cleaning procedures.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Maintained well-stocked and organized busser station, ensuring quick access to cleaning supplies and tableware.
Busser
Wallys Wine
2018.01 - 2020.01
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Trained new staff in bussing and cleaning procedures.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Assisted servers in providing efficient service for improved guest experiences.
- Supported team members with additional tasks, promoting a positive work environment.
- Coordinated with host staff on table availability, facilitating timely seating arrangements for guests.
Dishwasher
PEARL DRAGON
2014.08 - 2017.12
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
Education
Pedagogy in Physical Education - Education
University Antofagasta
Antofagasta. Chile12.2011
High School Diploma -
ANDRES SABELLA GALVEZ
SANTIAGO12.2005
Skills
- Time Management
- Cleaning and sanitizing
- Table Bussing
- Team Collaboration
- Food Running
- Teamwork and Collaboration
- Multitasking
- Flexible Schedule
- Beer Keg Replacement
- Service Bar Restocking
- Kitchen Communication
- Employee Training
running, gym, swimming, hiking
I like to go running along the beach 3 days a week, I go to the gym 3 times a week.
I am an open water swimmer in the ocean.
I like hiking in the mountains of Malibu, Pacific Palisades and the Hollywood Astronomical Observatory.
Timeline
BUSSER
PARADISE COVE MALIBU
2024.04 - 2024.09
BUSSER
Chessecake Factory
2021.01 - 2024.03
Busser
Wallys Wine
2018.01 - 2020.01
Dishwasher
PEARL DRAGON
2014.08 - 2017.12
Pedagogy in Physical Education - Education
University Antofagasta
High School Diploma -
ANDRES SABELLA GALVEZ
Similar Profiles
Chase Leong-CeladesChase Leong-Celades
Customer Service Team Leader at Paradise Cove LuauCustomer Service Team Leader at Paradise Cove Luau
Christina O'BrienChristina O'Brien
Caregiver Manager Business Manager at Paradise Cove, Inc.Caregiver Manager Business Manager at Paradise Cove, Inc.
John FetuJohn Fetu
Live Sound Technician at Paradise Cove LuauLive Sound Technician at Paradise Cove Luau