Dynamic marketing professional with proven success at Sanchez Jr. Locksmith LLC, executing targeted campaigns that enhanced brand awareness and customer engagement. Skilled in social media management and market analysis, I leverage strong communication abilities to drive results and foster client relationships, consistently achieving high satisfaction rates.
• Execute targeted marketing campaigns, boosting brand awareness and attracting 25% more clientele.
• Manage social media content, resulting in a 30% increase in followers and a 20% boost in engagement.
• Analyze market trends to refine and optimize strategies.
• Engage with customers to gather insights and improve service satisfaction.
• Assisted customers with inquiries and resolved complaints, achieving 95% satisfaction.
• Processed purchases and returns accurately for a smooth checkout experience.
• Maintained a clean and organized store with team collaboration.
• Supported training of new staff to ensure service consistency.
Social media management
Campaign execution
Targeted marketing
Brand development
Market analysis
Customer engagement
Grew personal fitness brand by 792.9%, reaching 14,241 followers and generating 54,913 views through optimized, science-based lifting content and strategic social media optimization.