Luis Santos

• Conducted face to face tax interviews with clients to advise, guide, and explain the new tax rules and regulations set by the us legislation
• To ensure correct tax forms completion and to make any changes if needed
• Completed accurate tax-related forms and provided printed copies of returns for clients to review
• Answered clients calls and questions and resolved issues or referred situations to a local IRS office for resolution if needed.
• Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
• Analyzed financial records to verify accuracy of tax returns.
• Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
• Increased client satisfaction by providing accurate and timely tax preparation services.
• Completed and filed returns with tax departments at local, state, and federal levels.
• Maintained complete records of client tax returns and supporting documentation in secured areas.
• Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
• Handled complex cases involving small business owners, self-employed individuals, and those with investments or rental properties, showcasing versatility in expertise within the field of taxation.

• Truck driver, delivering parts for submarines and carriers from base-to-base warehouses.
• Logistics, ordered material, parts for various projects, while maintained their warehouse full with everything they needed for job completion.
• Welding, after completed training and passed all necessary tests required by DoD added to my previous experience of two-year associate degree in welding and eleven years' experience at previous Company Genie industry.
• Proficient in selecting the right equipment, process, gases, wires technical documents procedures for each job assigned.
• Knowledgeable on critical procedures with maximum accuracy avoided critiques and accidents
• As a lead mechanic, I took the role and responsibility of performing workmanship inspections for myself and others
• Coordinated projects with supervisors and engineers to achieve project goals and deadlines.
• Updated qualification quarterly and annually by NAVSEA standards and regulations.
• Welded on nuclear supercarriers and submarines hull's structure.
• Participated in projects in dismantling decommissioned submarines
• Worked on nuclear reactors as part of the dismantling recycling process
• Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
• Demonstrated versatility in various welding methods including MIG, TIG, Stick, and Flux Core Welding techniques.
• Inspected welds and checked critical measurements to meet specifications.
• Prepared welding equipment to perform advanced welding work.
• Enhanced welding quality by following precise welding procedures and maintaining proper equipment settings.
• Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
• Reduced workplace accidents through strict compliance with safety regulations and guidelines.
• Increased production efficiency with expert time management skills and adherence to project deadlines.
• Completed welding projects using gas tungsten arc, gas metal arc, flux-cored arc, plasma arc, and shielded metal arc equipment.
• Collaborated with team members for seamless project execution, improving overall productivity.

Delivered parts and material to all the plant areas and station for daily production.

• Using forklift and tugs to move carts with parts to keep production on timely manner.
• Moved completed product out of the plant production line to the parking lot after performing a quality assurance inspection

Machine operator to produce parts for daily production using Saws, drills, Bridgeport, and many other machines.

• Welder: After completing extensive training and passing all necessary tests required to become a welder.
• Learned to weld all parts and components of each unit added eleven years of experience in welding, line production and warehouse work related.
• As group leader: Manage up to twenty team members
• Coordinated work job assignments, time rotation, purchase materials needed for daily production, coordinated parts and material deliveries needed for daily production.
• Coordinated issues with engineers and management to resolve them and kept production lines moving.
• Provided guidance and support for junior welders, fostering professional growth within the team.
• Consistently met deadlines by efficiently managing workload and prioritizing tasks according to project requirements.
• Streamlined workflow processes through the development of optimized routines tailored to specific goals or objectives within each project phase.
• Promoted continuous improvement initiatives within the workplace environment by regularly reviewing and updating procedures to ensure their ongoing effectiveness.
• Implemented cost-saving measures through the effective use of resources while maintaining high-quality results.
• Demonstrated strong commitment to professional development through ongoing self-directed learning and participation in industry conferences, seminars, or workshops.
• Achieved high-quality welds by following appropriate welding techniques and procedures.
• Ensured compliance with industry regulations by adhering to established codes, policies, and guidelines during all projects.
• Enhanced safety standards by consistently inspecting equipment and maintaining a clean work area.

• Group leader, supervised up to forty team members.
• Quality control, selected and inspected products to meet customer demands according to their specifications.
• Worked together with an EPA agent engineer to establish a lab for company processing materials and product testing.
• Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
• Performed regular maintenance on lab equipment to upkeep in a good working condition.
• Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
• Delegated tasks strategically and monitored progress for timely completion.
• Monitored team performance to identify productivity improvement opportunities.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Mentored team members to enhance their skillsets, resulting in higher-quality work and improved job satisfaction.
• Trained new team members by relaying information on company procedures and safety requirements.