Luis Serrano
Rogers,Arkansas
Summary
Highly dedicated, motivated, and detail oriented associate. Bilingual in English and Spanish. I am friendly and an effective team player. I have demonstrated how to maintain relationships with fellow associates. Natural problem solver and I thrive in a fast paced environment.
Overview
10
10
years of professional experience
Work History
Staple Stock Unloader/ Backup Desk Runner
Walmart
Bentonville, AR
02.2019 - Current
- Responsible for scheduling appointments and making sure appointments are done in a timely manner.
- Calling in and out trailers for associates to always stay busy and productive.
- Constantly dealing with issues associates are having to get them back on track for example errors with trailers, damages, and problems with freight.
- Leading the startup meeting and frequently creating the staffing sheet.
- Always following the One Best Way and helping others meet the process requirements.
- Certified On the Job Trainer with safety as a top priority.
Construction Foreman
Gober Post Frame Construction
Rogers, AR
06.2017 - 02.2019
- Supervised a team of 12 to meet project specifications and meet deadlines.
- Coordinated and scheduled work assignments to meet daily tasks.
- Conducted daily safety meetings making sure OSHA standards where met.
- Inspected construction sites to ensure safety regulations are met.
- Collaborated with clients to meet and satisfy projects to their specifications.
Insurance Specialist
Advantage One Insurance
Rogers, Arkansas
11.2013 - 06.2017
- Negotiated terms of agreements with customers regarding coverage options and premiums.
- Provided guidance to customers regarding available insurance plans and their benefits and limitations.
- Responded to customer inquiries and problems to promote great service.
- Explained different options to prospective clients, encouraging sale of insurance policies that best fit needs.
- Achieved repeat business and referrals through personalized services.
Education
Southern New Hampshire University
Hooksett, NH01-2023
High School Diploma -
Springdale High School
Springdale, AR05-2010
Northwest Community College
Bentonville, AR05-2010
Skills
- Heavy Machinery Operation
- Loading and unloading
- Cargo inspections
- Work Planning and Prioritization
- Employee Training
- Effective Communication
- OSHA Compliance
- Teamwork and Collaboration
- Fluent reading, speaking and writing Spanish/ English
- Team player
- Problem solver
- Works well under pressure
- Detail oriented
- Strong Communication Skills
- Great Organizational Skills
Timeline
Staple Stock Unloader/ Backup Desk Runner
Walmart
02.2019 - Current
Construction Foreman
Gober Post Frame Construction
06.2017 - 02.2019
Insurance Specialist
Advantage One Insurance
11.2013 - 06.2017
Southern New Hampshire University
High School Diploma -
Springdale High School
Northwest Community College