Luis Serrano
Deputy Sheriff
Salinas,CA
Summary
Professional with comprehensive experience in law enforcement, ready to excel in this role. Skilled in public safety, conflict resolution, and criminal investigations, consistently achieving results through effective teamwork and adaptability. Strong communicator and problem solver with focus on maintaining community trust and ensuring justice. Recognized for reliability, responsibility, and respectability in meeting ever-changing demands in this field.
Overview
15
15
years of professional experience
2
2
Certifications
1
1
Language
Work History
Deputy Sheriff
Monterey County Sheriff's Office
Salinas, CA
04.2014 - Current
- Assisted with inmate release procedures by verifying completion of necessary paperwork, ensuring return of personal belongings, and coordinating transportation arrangements as needed.
- Implemented crisis intervention strategies during critical incidents involving inmates or staff members to ensure the safety of all involved parties while resolving conflicts effectively.
- Improved inmate rehabilitation efforts through the implementation of educational workshops, counseling sessions, and vocational training opportunities.
- Established positive relationships with community organizations such as schools, religious institutions, and local businesses to facilitate successful reintegration efforts for released inmates into society.
- Assisted in the transportation of inmates between facilities, ensuring their safety during transfers while maintaining strict adherence to all security protocols.
- Enhanced inmate rehabilitation by implementing evidence-based correctional programs and strategies.
- Coordinated educational, vocational, and work programs to enhance inmates'' skills development and employability upon release.
- Collaborated with interdisciplinary teams to develop individualized reentry plans for successful community integration.
- Reduced recidivism rates by providing comprehensive case management services for offenders.
Social Worker II
County of Santa Cruz
Santa Cruz , CA
02.2013 - 04.2014
- In-Home Support assessed client's physical and mental limitations, mobility, and activities of daily living and authorized in-home support services based on the assessment.
- Reassessed service needs annually or when a change in circumstances occurred
- Provided services and counseling in areas such as aging, disability, loss, and medical issues
- Provided information and referral to other community resources
- Referred physical abuse, neglect or fiduciary abuse issues to protective services
- Referred potential need for out-of-home care placement to protective services
- Contacted client's family, support group, physician and other resources as needed to insure appropriate use of IHSS services
- Verified program eligibility and completed reports.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Facilitated successful client transitions from residential facilities to independent living situations with appropriate supports in place.
- Collaborated with multidisciplinary teams to provide comprehensive support for clients.
Eligibility Worker
Monterey County Social & Employment Services
Salinas, Calif
02.2011 - 02.2013
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Interviewed applicants and explained scope of different available benefits.
- Demonstrated attention to detail when reviewing applications for accuracy, completeness, and adherence to guidelines.
- Expedited case reviews by promptly responding to requests for additional information or documentation from supervisors or other agencies.
- Responsible for processing monthly, quarterly, mid-year, and yearly reports for CalWORKS, CalFRESH, and MEDI-CAL programs.
- Authorized correct issuance of benefits and aid to qualifying applicants
Education
Bachelor of Arts - Sociology
University of California, Los Angeles
Los Angeles, CA 05.2001 -
Associate of Arts - Transfer Studies
Hartnell College
Salinas, CA 05.2001 -
Skills
Incident documentation
Data entry
Microsoft office
Documentation and paperwork
Effective communication skills
Investigative skills
Policy enforcement
Suicide prevention
Defensive tactics
Intelligence gathering
Inmate supervision
Incident documentation
Certification
Advanced Post
Timeline
Deputy Sheriff
Monterey County Sheriff's Office
04.2014 - Current
Social Worker II
County of Santa Cruz
02.2013 - 04.2014
Eligibility Worker
Monterey County Social & Employment Services
02.2011 - 02.2013
Bachelor of Arts - Sociology
University of California, Los Angeles
05.2001 -
Associate of Arts - Transfer Studies
Hartnell College
05.2001 -
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