Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Luis Sevillano

WOODLAND PARK,NJ

Summary

Highly motivated and detail-oriented loss prevention professional experienced in detecting, preventing and resolving security breaches, fraudulent activities and theft. Proven ability to remain calm and professional in high-pressure situations. Maintains professionalism and strong customer service standards.

Overview

9
9
years of professional experience

Work History

Loss Prevention Investigator

Inserra Supermarkets
05.2023 - Current
  • Performed security walks around store to monitor employee and customer activities.
  • Interviewed suspects and drafted reports to assist law enforcement.
  • Monitored surveillance cameras to detect suspicious activity.
  • Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.

Police Officer

Paterson Police Department
02.2022 - 05.2023
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Answered emergency calls for help from citizens and business owners.
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
  • Apprehended suspects, read Miranda Rights, and transported offenders to jail.
  • Patrolled assigned areas to prevent and detect roadway crimes.
  • Conducted preliminary investigations at scenes of major crimes.
  • Apprehended offenders and conducted interviews and interrogations.
  • Gathered necessary information for court appearances and testified as witness under oath in court.
  • Supervised crowds at busy events to prevent injuries and property destruction.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Responded to emergency calls to provide assistance to citizens in need.
  • Identified, pursued and arrested suspects and perpetrators of criminal acts.
  • Provided testimony in court proceedings.
  • Recorded facts to prepare reports documenting incidents and activities.
  • Monitored criminal activity in community to identify suspicious activity.
  • Rendered aid to accident victims and other persons requiring first aid for physical injuries.
  • Monitored traffic violations, issuing citations as necessary.
  • Handled citation and traffic violation paperwork.
  • Checked vehicle equipment for proper functioning prior to use.
  • Obtained information from arrested subjects to conduct debriefings.
  • Issued traffic citations and electronic tickets for violations of traffic laws.

Mail Carrier

United States Postal Service, USPS
01.2021 - 10.2021


  • Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Monitored and safeguarded vehicle and parcels in alignment with organizational policies
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.

Dairy assoaciate & Costumer service, cashier

ShopRite
12.2014 - 12.2020
  • Assist dairy, grocery, and front-end managers
  • Associate respectfully with costumers in an average of 20-30 on a daily basis
  • Trained several new co-worker in order to improve their working skills
  • Assist the dairy manager to review the inventory of the products in order to verify that no items were missing from the orders made throughout the day
  • Delivered superior customer service and handles client requests.
  • Tracked merchandise damages to document inventory loss.
  • Reported customer suggestions to management to create product improvements.
  • Assisted Dairy Manager with orders to meet dairy department needs based on past and projected sales.

Education

BA - Criminology & Criminal Justice, Sociology

WILLIAM PATERSON UNIVERSITY
Wayne, NJ
06.2024

A.A - Liberal Arts-Criminal Justice

Passaic County Community College
Paterson, NJ
06.2019

Skills

  • Background Investigations
  • Critical Thinking
  • Emergency Situations
  • Loss Prevention Policies
  • Interrogation Techniques
  • Security Training
  • Crime Prevention
  • Theft Investigation
  • Logs and Reporting
  • Medical Emergency Response
  • Learning Strategies

Languages

Spanish
Native or Bilingual

Timeline

Loss Prevention Investigator

Inserra Supermarkets
05.2023 - Current

Police Officer

Paterson Police Department
02.2022 - 05.2023

Mail Carrier

United States Postal Service, USPS
01.2021 - 10.2021

Dairy assoaciate & Costumer service, cashier

ShopRite
12.2014 - 12.2020

BA - Criminology & Criminal Justice, Sociology

WILLIAM PATERSON UNIVERSITY

A.A - Liberal Arts-Criminal Justice

Passaic County Community College

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Luis Sevillano