Luis Shiflett
Radford,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Loss Prevention Lead
Belk
06.2022 - Current
- Completed loss control surveys for underwriting information and evaluation.
- Built strong partnerships by gaining customer trust for implementation of viable loss control strategies.
- Identified company risk factors and promoted solutions to establish a safe work environment.
- Increased company understanding of identifying potential theft.
- Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
- Monitored surveillance cameras and alarm systems to detect suspicious activity.
- Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
- Educated store personnel and customers to apply best practices and comply with loss prevention policies and procedures.
- Utilized various hand and power tools to secure premises and increase protection.
Counter Manager
Sub Rosa Studios
02.2019 - 05.2022
- Organized sale events and created eye-catching product displays to attract customers.
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
- Performed all stock keeping processes and assisted in replenishing all items as per company policy.
- Facilitated strategies to present and sell merchandise through regular product demonstrations.
- Budgeted, audited and balanced cash handlings to secure cash drawer.
- Assist the company on hiring and training.
- Managed social media and marketing.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Manager of Operations
White Raven E-liquid
01.2017 - 03.2019
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Partnered with vendors and suppliers to effectively manage and budget.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Handled problematic customers and Complaints.
Education
No Degree - Social Work
New River Community College
Dublin, VAHigh School Diploma -
Auburn High School
Riner, VA06.2014
Skills
- Risk Management
- Loss Prevention Policies
- Internal investigation and fraud detection
- CPR trained
- Time Management
- Surveillance Equipment (CCTV Systems)
- Documenting Evidence
- Critical Thinking
- Detail oriented
- Conflict resolution
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Loss Prevention Lead
Belk
06.2022 - Current
Counter Manager
Sub Rosa Studios
02.2019 - 05.2022
Manager of Operations
White Raven E-liquid
01.2017 - 03.2019
No Degree - Social Work
New River Community College
High School Diploma -
Auburn High School
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