15+ Years' Experience | US Mortgage & International Retail Banking | ISTQB Certified
IT professional with a diverse background in Software Quality Assurance/Testing, Data Warehouse (Business Intelligence), Data Engineering, Release Coordination, and IT Auditing & GRC, I’m proficient in automating processes to minimize manual effort, guarantee quality, and provide data-driven insights. My objective is to deliver impactful results, foster cross-functional collaboration, provide process gap analysis, and adhere to IT governance standards.
Work History
Release Coordinator I
United Wholesale Mortgage
Pontiac, Michigan
02.2025 - 03.2026
Collaborated with cross-functional teams to ensure user stories, code, and database changes met release standards in a fast-paced delivery cycle.
Enforced enterprise branching strategies for repository integrity across release cycles, including post-production merges to master and merge-backs.
Executed CI/CD release pipelines across environments, coordinated with DevOps and Developer teams to resolve deployment blockers; ensured system stability through automated regression testing.
Communicated release readiness and deployment confidence to the Change Advisory Board, facilitating informed risk decisions prior to production.
Assisted cross-functional teams with production emergency deployments, including rollbacks and roll-forwards to resolve post-release issues.
Facilitated the continuous improvement of release processes and technical guidelines to enhance operational guidance for IT teams.
Data Engineer
Banesco Banco Múltiple
Santo Domingo
02.2024 - 08.2024
Translate business requirements into technical specifications, and attended in Agile meetings with cross-functional teams for blockers resolution.
Migrated legacy RDBMS data warehouses to AWS Redshift/Athena data lakes using automated ETL/ELT pipelines, ensuring 100% of data integrity.
Optimized high-volume historical reporting creating materialized views and advanced SQL scripts, and their workflow orchestration in Apache Airflow.
Executed thorough testing and validation of data pipelines for data accuracy and completeness.
Collaborated closely with the GRC team to identify and document data management risk events that could impact internal control.
Lead IT Auditor
Banesco Banco Múltiple
Santo Domingo
08.2023 - 02.2024
Reviewed IT operations, automated business controls and performed ITGC technical gap analyses to ensure compliance.
Analyzed security controls and risk management processes to detect system vulnerabilities.
Collaborated with the GRC team to prepare comprehensive reports and provide risk mitigation strategies recommendations.
Managed documentation in Teammate+ to improve risk visibility and transparency.
Evaluated vendor contracts for IT services to ensure compliance with organizational standards.
Senior IT Auditor - Analytics & Automation
Banco Santa Cruz, S.A.
Santo Domingo
03.2022 - 07.2023
Engineered automated audit pipelines using ACL, Robotics, and SQL for continuous monitoring for IT and operational control assessments.
Conducted on-demand computer-assisted audit techniques to deep-dive investigations and identify control gaps in AML fraud prevention and key business/operational processes within core financial systems.
Visualized key risk indicators through HighBond and Power BI, improving GRC transparency and decision-making.
Documented audit findings for management review and delivered data-driven insights for executive-level remediation of risk levels.
Monitored resolution progress for audit deficiencies, ensuring timely remediation and compliance.
Senior IT Auditor
Banco Santa Cruz, S.A.
Santo Domingo
02.2021 - 03.2022
Developed IT audit plans to review organizational objectives alignment with COBIT/NIST frameworks and best practices.
Conducted IT system audits and security policies and hardening configurations to ensure adherence with regulatory, internal policies standards.
Managed audit working papers, including findings and recommendations in Teammate+ Audit Tool.
Collaborated with process owners to certify their implementation of corrective action plans for risk management improvement of non-compliance.
Participated in IT department projects, including BCP/DRP yearly tests and vendor SLA assessments.
IT Internal Auditor
Asociación Popular de Ahorros y Prestamos
Santo Domingo
06.2019 - 07.2020
Executed risk-based IT and Security Information audits to identify potential risks and weaknesses in IT internal controls environment.
Developed and managed comprehensive audit working papers in teammate EWP, enhancing transparency across cross-functional teams.
Streamlined tracking of corrective action plans to validate risk mitigation strategies with processes owners, ensuring ownership and accountability.
Facilitated agile methodologies during the COVID-19 pandemic, ensuring continuous oversight and adaptation of audit processes.
Senior BI Analyst
Scotiabank Dominican Republic
Santo Domingo
11.2017 - 06.2019
Collaborated with stakeholders to define business requirements for reporting projects and align KPIs with data management framework.
Developed automated ETL processes for data integration into enterprise data warehouses using SQL Server Integration Services.
Implemented semantic layers, data marts, OLAP, and multidimensional cubes in IBM Cognos Framework Manager for enhanced analytics.
Developed complex SQL queries to extract and analyze customer profiles, segmentation models, and performance metrics.
Provided technical support for reports in IBM Cognos Report Studio, Power BI, and legacy SQL Server Reporting Services.
Executed data quality assurance to ensure information accuracy and facilitate informed decision-making.
Senior Software QA Analyst
Banco Dominicano del Progreso
Santo Domingo
04.2015 - 11.2017
Reviewed user stories and acceptance criteria to ensure business objectives success, and test coverage for features releases and projects.
Created and executed various testing strategies, including smoke, functional, white/black box, regression, integration and security tests.
Conducted end-to-end testing, including APIs, middleware, core banking/operations systems, and data integrity validation with SQL/DB2 queries.
Collaborated with stakeholders and developers to identify, replicate and rapidly defects resolution, and automated test suites coverage expansion.
Documented and tracked defects artifacts lifecycle through resolution and maintain test artifacts in Jira and TestRail tools
Provided code reviewing using Parasoft Code Analyzer to ensure adherence with internal standards compliance.
Participate in Agile ceremonies and Identified areas for improvement in QA and SDLC processes, applying ISTQB best practices.
Software QA Analyst
Banco BHD, S.A.
Santo Domingo
03.2011 - 04.2015
Developed comprehensive test plans, cases, and scripts for software quality assurance using IBM Rational Functional Tester and IBM ClearQuest.
Executed manual and automated regression testing across platforms, including Fiserv Signature (AS/400), web, desktop, and mobile, using SOAP calls, message logs, and SQL queries.
Collaborated with business units during user acceptance testing, reducing post-production incidents by 90%.
Education
Bachelor of Science - Systems and Computer Engineering