Luis Suarez
Miami,FL
Summary
Proven leader with extensive experience at BJs Wholesale Club, adept in optimizing team performance and enhancing customer satisfaction through strategic merchandising and effective problem resolution. Skilled in OSHA compliance and critical thinking, I excel in high-pressure environments, significantly reducing loss inventory and improving operational efficiency.
Overview
12
12
years of professional experience
Work History
Pic
Bjs Wholesales Club
08.2023 - 08.2024
- Completed routine store inventories.
- Optimized store displays and appearance via strategic merchandising.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Zone Lead
Bjs Wholesales Club
08.2021 - 08.2023
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used in-store system to locate inventory and place special orders for customers.
- Offered administrative oversight by maintaining routine records and performing variety of clerical work activities related to operations.
- Oversaw and participated in night crew activities to maximize sales, earnings and customer satisfaction.
DDR Clerk
Bjs Wholesales Club
08.2018 - 08.2021
- Coordinated and scheduled meetings and appointments.
Asset Protection Coordinator
Bjs Wholesales Club
12.2016 - 08.2018
- Kept patrons and employees safe and from criminal activity.
- Wrote reports outlining activities and results.
- Wrote reports for internal and external crime, burglary, or theft.
- Patrolled store departments to check for suspicious activities.
- Checked CCTV for evidence of shoplifting.
- Controlled reduction of loss inventory by protecting company assets.
Cashier
Bjs Wholesales Club
06.2014 - 12.2016
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Package Handler
UPS
06.2012 - 06.2013
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
Education
Associate of Arts - Computer Information Technology
Miami Dade College
Miami, FL12-2024
High School Diploma -
Southwest Miami Senior High School
Miami, FL06-2011
Skills
- Calm Under Pressure
- Decision-Making
- Analytical and Critical Thinking
- Problem Resolution
- OSHA Compliance
- Forklift Operation
- ServSafe Certification
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Pic
Bjs Wholesales Club
08.2023 - 08.2024
Zone Lead
Bjs Wholesales Club
08.2021 - 08.2023
DDR Clerk
Bjs Wholesales Club
08.2018 - 08.2021
Asset Protection Coordinator
Bjs Wholesales Club
12.2016 - 08.2018
Cashier
Bjs Wholesales Club
06.2014 - 12.2016
Package Handler
UPS
06.2012 - 06.2013
Associate of Arts - Computer Information Technology
Miami Dade College
High School Diploma -
Southwest Miami Senior High School
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