LUIS SUAREZ
Perth Amboy,NJ
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
Work History
Real Estate Agent
Berkshire Hathaway
03.2020 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
Assistant Property Manager
Paramount Assets
05.2022 - 05.2024
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Trained new hires on company policies, procedures, software applications and industry best practices-leading them towards successful job performance.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
Insurance Broker
Family First Life
08.2018 - 04.2020
- Provide financial guidance to clients to ensure that their retirement is customized to their financial needs
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
Human Resources Coordinator
American Income Life
03.2017 - 08.2018
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Conducted new employee onboarding and provided ongoing orientation training.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Trained new employees on how to set appointments and meet sale quotas.
Account Manager
Peak Concepts
03.2016 - 03.2017
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Streamlined hiring processes by implementing efficient recruiting strategies and applicant tracking systems.
Front Office Manager
Doubletree by Hilton
06.2014 - 03.2016
- Managed payroll, interviewed employees, budget forecast, room's revenue, guest feedback surveys and reviews
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
Guest Service Manager
Hilton
02.2013 - 06.2014
- Assisted with guest check-in and check-out procedures, confirming that guests reach correct room.
- Resolved guest complaints effectively, demonstrating empathy and problem-solving abilities.
- Implemented procedures and services to improve hotel services and amenities.
Food & Beverage Manager
Hilton
01.2012 - 06.2014
- Scheduling, planning shift meetings and ordering supplies/equipment as well as working on payrolls
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Managed inventory effectively, reducing waste and optimizing stock levels.
Education
Bachelor of Science in Business Management -
Kean University
Union, New Jersey05.2014
Skills
Performance Evaluations
Timeline
Assistant Property Manager
Paramount Assets
05.2022 - 05.2024
Real Estate Agent
Berkshire Hathaway
03.2020 - Current
Insurance Broker
Family First Life
08.2018 - 04.2020
Human Resources Coordinator
American Income Life
03.2017 - 08.2018
Account Manager
Peak Concepts
03.2016 - 03.2017
Front Office Manager
Doubletree by Hilton
06.2014 - 03.2016
Guest Service Manager
Hilton
02.2013 - 06.2014
Food & Beverage Manager
Hilton
01.2012 - 06.2014
Bachelor of Science in Business Management -
Kean University
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