Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Luis Tarnawiecki

Luis Tarnawiecki

Miami,United States

Summary

I'm a professional delivering excellence in customer service, excelling in client engagement, achieving top sales performance, and demonstrating adept problem-solving skills. Skilled in customer relationships, steering sales growth, and effectively resolving issues. I'm also an entrepreneur always looking for the best and achieve my goals.

Overview

9
9
years of professional experience

Work History

CEO, Founder

Tarnawiecki Partners LLC
01.2024 - Current
  • Owning my own company had teach me all the next skill
  • Strong Sales Acumen
  • Excellent Communication Skills
  • Customer-Centric Approach
  • Persuasive Abilities
  • Goal-Oriented
  • Relationship Building Skills
  • Customer Service expert
  • Strategic Visionary
  • Strong Leadership Skills
  • Effective Decision-Maker
  • Excellent Communication
  • Ability to Inspire and Motivate Teams
  • Innovation and Adaptability
  • Financial Acumen
  • Problem-Solving Skills
  • Risk Management Expertise
  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Enhanced brand reputation with effective marketing campaigns and public relations efforts.

Server

Edge at Fourseasons
11.2021 - 05.2024
  • Being a server on the Fourseasons Hotel is not like regular places
  • You need to be very focus on guest care and work under hard procedures
  • My experience on this job has make mi understand the importance of your costumers
  • Also, I have develop skills on this areas:
  • Customer-Service Oriented
  • Excellent Communication Skills
  • Ability to Work Under Pressure
  • Attention to Detail
  • Team Player
  • Multitasking Abilities
  • Positive Attitude
  • Problem-Solving Skills
  • Knowledge in Menu items
  • Adaptability

Server

Gables Condominium & Club Association
03.2020 - 11.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Server

Bakan
02.2019 - 03.2020
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Increased sales significantly by upselling higher-end products to customers.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Processed orders and sent to kitchen employees for preparation.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Server, Food Runner and Busser

Avocado Grill
02.2016 - 02.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Education

Bachelor of Science - Aeronautical Science

Embry-Riddle Aeronautical University
Miami, FL
07.2026

Federally-facilitated Marketplace (FFM) Certified -

04.2024

Xcel Solutions LLC -

04.2024

Pilot Certified -

08.2022

Associate Degree - Aeronautical Science

Miami Dade College
07.2022

Skills

  • Adaptability
  • Computer Skills
  • Leadership Skills
  • Customer Needs
  • Customer Service
  • Attention to Detail
  • Ability to Multitask
  • Relationship building
  • Communication Skills
  • Knowledge of Product
  • Effective Time Management
  • Customer Service Orientation
  • Ability to Work Under Pressure
  • Customer-Centric Approach
  • Persuasive Abilities
  • Goal-Oriented
  • Relationship Building Skills
  • Customer Service expert
  • Strategic Visionary
  • Strong Leadership Skills
  • Effective Decision-Maker
  • Results-Driven
  • Ability to Inspire and Motivate Teams
  • Innovation and Adaptability
  • Financial Acumen
  • Problem-Solving Skills
  • Risk Management Expertise
  • Customer-Service Oriented
  • Team Player
  • Multitasking Abilities
  • Positive Attitude
  • Knowledge in Menu items
  • Product Knowledge
  • Negotiation Skills
  • Adaptability to Different Client Needs

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

CEO, Founder

Tarnawiecki Partners LLC
01.2024 - Current

Server

Edge at Fourseasons
11.2021 - 05.2024

Server

Gables Condominium & Club Association
03.2020 - 11.2021

Server

Bakan
02.2019 - 03.2020

Server, Food Runner and Busser

Avocado Grill
02.2016 - 02.2019

Federally-facilitated Marketplace (FFM) Certified -

Xcel Solutions LLC -

Pilot Certified -

Associate Degree - Aeronautical Science

Miami Dade College

Bachelor of Science - Aeronautical Science

Embry-Riddle Aeronautical University

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Luis Tarnawiecki