Julie Buaitsta
Belleville,NJ
Summary
Studious Automotive General Manager who draws on extensive knowledge of automotive sales to generate revenue and maintain productivity. Skilled at assessing customer needs gauging feedback and allocating personnel resources. Specialize in applying customized productivity measures.
Overview
20
20
years of professional experience
Work History
General Sales Manager
ROUTE 10 NISSAN
Denville, NJ
09.2021 - 04.2022
- Produced contracts, reports, letters, and proposals for the annual dealership sales forecasts
- Created effective strategies to target new markets after researching and analyzing competitor behavior to maintain appropriate inventory of vehicles according to required regulations
- Conducted ongoing meetings with Sales Managers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Identified, hired and trained highly-qualified department managers by teaching best practices, procedures and sales strategies
- Managed weekly meetings with sales associates and coached them in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Monitored metrics and marketing standards for displaying and merchandising both new and used vehicles
- Reviewed and initiated all promotions before they were finalized
- Attended to customers’ complaints to ensure that a high level of customer satisfaction was obtained
General Sales Manager
ROUTE 46 SUBARU
Hackettstown, NJ
10.2018 - 08.2021
- Created the annual dealership sales forecasts
- Met with vehicle sales managers to plan and implement objectives for achieving sales and gross profits
- Hired and monitored the performance of the department managers
- Held weekly sales meetings and conducted sales training
- Oversaw standards for displaying and merchandising both new and used vehicles
- Maintained inventory for vehicles and managed according to required regulations
- Reviewed and initiated all promotions before they were finalized
- Attended to customers’ complaints to ensure that a high level of customer satisfaction was obtained.
General Sales Manager
46 MITSUBISHI
Totowa, NJ
03.2015 - 09.2018
- Prepared the annual dealership sales forecasts and revenue
- Met with sales managers to establish monthly productivity goals and worked with sales team to meet such goals.
- Analyzed work and determined staff requirements, hired department managers and other staff according to need
- Held weekly sales meetings and conducted sales training
- Evaluated various financial statements and activity reports and prepared productivity measures
- Maintained inventory for vehicles and managed according to required regulations
- Reviewed and initiated all promotions before they were finalized
- Greeted all customers coming to showroom and assisted in resolving all queries
Finance Manager
46 MITSUBISHI
Totowa, NJ
10.2010 - 03.2015
- Reviewed all figures agreed upon between the customer and the Sales Department
- Disclosed and confirmed figures with customer and discussed payment options
- Reviewed and verified credit application information, credit reports and determined the customer’s creditworthiness
- Worked with lenders to structure loans according to published lending guidelines
- Explained insurance and/or protection products designed to protect the consumer's credit and vehicle
- Prepared all paperwork such as loan agreements, DMV documentation and other legal document required by the state and federal regulatory agencies
- Responsible for ensuring each customer understood the terms of his or her purchase
- Involved with the vehicle selection process to ensure the vehicle met stricter underwriting guidelines provided by Sub Prime Lenders
- Managed the sales staff and/or lead of interested buyers provided by the dealership
- Arranged financing for customers who had experienced severe credit problems, or had little or no established credit.
Sales and Leasing Consultant
PAUL MILLER BENTLEY AND ROLLS ROYCE
Parsippany, NJ
03.2010 - 09.2010
- Met and greeted customers; built excellent rapport, presenting, and closing skills
- Provided sales presentations and quality feature/benefit demonstrations to potential buyers to build value and excitement, coordinated promotional literature, corresponding materials, and test rides
- Met and exceeded established sales goals and objectives by developing successful innovative promotional marketing strategies
- Established a customer base and generate on going sales through follow-up phone calls, postcards, and newsletters to ensure customers satisfaction
- Worked effectively with customers-identify needs, sales products and services.
Finance Manager
MAYWOOD MITSUBISHI
Maywood, NJ
07.2006 - 01.2010
- Reviewed all figures agreed upon between the customer and the Sales Department
- Disclose and confirmed figures with customer and discuss payment options
- Reviewed and verified credit application information, credit reports and determine the customer’s creditworthiness
- Worked with lenders to structure loans according to published lending guidelines
- Explained insurance and/or protection products designed to protect the consumer's credit and vehicle
- Prepared all paperwork such as loan agreements, DMV documentation and other legal document required by the state and federal regulatory agencies
- Responsible for ensuring each customer understand the term of his or her purchase
- Involved with the vehicle selection process to ensure the vehicle will meet stricter underwriting guidelines provided by Sub Prime Lenders
- Managed the sales staff and/or leads of interested buyers provided by the dealership
- Arranged financing for customers who have experienced severe credit problems, or have little or no established credit.
Sales and Leasing Consultant
MAYWOOD MITSUBISHI
Maywood, NJ
08.2001 - 07.2006
- Met and greeted customers; built excellent rapport, presenting, and closing skills
- Provided sales presentations and quality feature/benefit demonstrations to potential buyers to build value and excitement, coordinated promotional literature, corresponding materials, and test rides
- Met and exceeded established sales goals and objectives by developing successful innovative promotional marketing strategies
- Established a customer base and generate on going sales through follow-up phone calls, postcards, and newsletters to ensure customers satisfaction
- Worked effectively with customers-identify needs, sales products and services
- Solved problems to assure satisfaction
- Maintained CSI score ofover95%.
Education
Paralegal Studies
New York Career Institute
06.2001
Skills
- Vast experience with all aspects of automotive sales
- Strong knowledge of front end dealership operation
- Substantial understanding of budgetary procedures
- Sound knowledge of applicable state and federal regulations
- Good customer and employee communications skills
- Remarkable problem-solving abilities
Timeline
General Sales Manager
ROUTE 10 NISSAN
09.2021 - 04.2022
General Sales Manager
ROUTE 46 SUBARU
10.2018 - 08.2021
General Sales Manager
46 MITSUBISHI
03.2015 - 09.2018
Finance Manager
46 MITSUBISHI
10.2010 - 03.2015
Sales and Leasing Consultant
PAUL MILLER BENTLEY AND ROLLS ROYCE
03.2010 - 09.2010
Finance Manager
MAYWOOD MITSUBISHI
07.2006 - 01.2010
Sales and Leasing Consultant
MAYWOOD MITSUBISHI
08.2001 - 07.2006
Paralegal Studies
New York Career Institute
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