Luis Tejada
Jersey City,NJ
Summary
Energetic, proactive, resourceful, and autonomous Patient Navigator with strong social and human relations skills. Able to work with diverse groups (HIV, LGTBQ+ population include) and special populations to identify patients' clinical and social concerns.
Overview
2
2
years of professional experience
1
1
Certification
Work History
HIV Patient Navigator
Betances Health Center
New York, NY
08.2022 - Current
- Identified and coordinated resources for patient needs, including referrals to community services.
- Collaborated with medical professionals to ensure timely access to appropriate services.
- Assisted in scheduling appointments, tests, and procedures for patients.
- Educated patients and family members on their diagnosis and treatment plans.
- Monitored patient progress through follow-up calls and visits.
- Attended team meetings to discuss patient cases and develop individualized care plans.
- Maintained accurate records of patient interactions and outcomes in electronic health record systems.
- Facilitated communication between physicians, specialists, nurses, social workers, insurance companies, employers.
- Developed strategies to reduce barriers encountered by patients in accessing care.
- Encouraged adherence to prescribed treatments and medication regimens.
- Served as a liaison between healthcare providers and other departments within the organization.
- Conducted outreach activities such as health fairs or seminars in order to promote awareness of available services.
- Provided guidance on insurance coverage options for uninsured or underinsured individuals.
- Maintained professional relationships with healthcare providers.
- Documented patient information in appropriate systems to guarantee care coordination throughout patient care continuum.
- Contacted patients to provide appointment reminders.
- Worked collaboratively with physicians, staff and other health care professionals to develop, implement and evaluate integrated and comprehensive plans of care for patients.
- Confirmed patients received necessary support services such as medical care, housing and public benefits.
- Verified patients' insurance and payment methods during admissions or check-in processes.
- Collaborated with clinical and administrative staff to meet patient needs.
- Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
- Explained policies, procedures and services to patients.
Education
High School Diploma -
San Martin De Porres Institute
Yoro, Honduras 01-2000
Skills
- Cultural Competency
- Medical Recordkeeping
- Insurance expert
- Healthcare knowledge
- Community advocate
- Medical Billing
- Medical Terminology
- Community Resources
- Confidentiality
- Explaining Policy and Procedures
- Caring and Empathetic
- Documenting and Recording Information
- Resolving Problems
- Communicating to Patients and Families
- Patient Needs Assessment and Referral
- Database Search and Data Entry Skills
- Patient Confidentiality and Data Security
- Registration and Scheduling
- Patient Intake
- Time Management
- Emotional Intelligence
- Coordinate referrals
- Patient Registration
- Schedule Coordination
- Document filing
- Interpersonal Skills
- Educate patients
- Insurance verifying
- Interpersonal Communication
- Appointment confirmation
- Medical insurance
Certification
- Peer Worker Certification From New York Department Of Health.
- AIDS ( HIV, Patient clinical Attention process, Behavioral Health Gender Affirming Proces) Education and Training Series 2023-2024
- PReP and HIV testing Skills for Peer Workers.
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
HIV Patient Navigator
Betances Health Center
08.2022 - Current
High School Diploma -
San Martin De Porres Institute
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