Luis Torres Gallegos
Summary
Reliable and detail-oriented production and service professional with hands-on experience in manufacturing, residential/commercial painting, and retail customer service. Skilled in operating machinery, maintaining safety and quality standards, and supporting efficient production workflows. Recognized for strong teamwork, problem-solving abilities, and commitment to delivering high-quality results. Bilingual and customer-focused, with proven ability to communicate effectively, handle cash transactions accurately, and maintain professional standards in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Production Line Worker
Central Lumber Sales
Lincoln, NE
01.2023 - 01.2026
- Executed process improvements to drive productivity and operational efficiency.
- Streamlined task prioritization to achieve personal and team production goals.
- Utilized strong problem-solving abilities to troubleshoot equipment issues quickly, minimizing disruptions to the production line while maintaining safety standards at all times.
BDC Service Representative
Sid Dillon
6601 Telluride Drive, Lincoln,NE
02.2022 - 01.2023
- Managed customer inquiries and service requests through phone and email, enhancing communication efficiency.
- Facilitated appointment scheduling for service consultations, optimizing workflow for service department.
- Provided detailed product knowledge to customers, improving satisfaction and retention rates.
- Trained new staff on system usage and customer interaction protocols, fostering a knowledgeable team environment.
Painter
Paxton Contracting
Lincoln, NE
06.2020 - 05.2021
- Applied primers and rough coats according to painter’s directions.
- Followed painter’s directions for product application and site cleanup.
Cashier
Target
Lincoln, NE
03.2019 - 05.2020
- Checked prices for customers and processed items sold by scanning barcodes.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Made sure the guests left happy and with a smile on they're faces.
Education
High School Diploma - undefined
Southwest High School
Lincoln, NE5 2019
Skills
- Cash handling & POS systems
- Customer service
- Complaint resolution
- Upselling & product recommendations
- Strong communication
- Conflict resolution
- Bilingual communication (if applicable – definitely include this)
- Friendly & professional demeanor
- Multitasking
- Customer communication
- Precision & clean work habits
- Efficiency
- Physical stamina
- Team collaboration
- Time management
- Problem-solving
- Reliability & punctuality
- Machinery & equipment operation
- Quality control & inspection
- Safety compliance (OSHA standards)
- Hand & power tools
Languages
Spanish
Professional Working
Timeline
Production Line Worker
Central Lumber Sales
01.2023 - 01.2026
BDC Service Representative
Sid Dillon
02.2022 - 01.2023
Painter
Paxton Contracting
06.2020 - 05.2021
Cashier
Target
03.2019 - 05.2020
High School Diploma - undefined
Southwest High School