Territory Management professional with strong background in sales strategy, market analysis, and client relationship management. Proven ability to drive revenue growth and expand market presence. Highly skilled in team collaboration and adapting to changing business needs, ensuring consistent achievement of targets. Known for strong communication, leadership, and problem-solving abilities.
Overview
19
19
years of professional experience
3
3
Languages
Work History
Territory Development Manager
Pirtek
04.2018 - Current
Primary responsibilities getting in front of and staying of your customer base.
Be a Positive brand embassador
Focus on not only small accounts but large accounts as well.
Visit the Top Customers twice per month.
visit the 11-30 Customers a minimum of per month.
Visit all National Accounts every 2 months.
15-25 Territory Growth monthly.
Account Manager
Ready Mix USA
01.2015 - 01.2018
Recruited and maintained COD residential and commercial customers.
Maintained constant availability to facilitate inbound and outbound phone calls for orders and deliveries.
Resolved billing issues and negotiated new daily price rates.
Provided the utmost professional service to every customer requesting information regarding product line, jobs, quotes, and submittals.
Extensively utilized bilingual skills as liaison between customers and sales, service, and dispatch departments.
Exercised bilingual (English – Spanish) communication ability to establish and develop client relationships and increase sales.
Leveraged strong negotiation skills to enhance profitability.
Worked effectively with hands-on support to commercial accounts, including Hobby Lobby, which completed construction of four new stores in the Metro Atlanta Area between 2015 and 2018.
Account Development Manager
PPG INDUSTRIES
01.2014 - 01.2015
Partnered with regional sales managers and store managers to respond to customer needs and facilitate product recommendations, applications, performance, and color.
Maintained relationships with customers to understand product needs and identify further business opportunities.
Used Sage and CRM sales tools to manage accounts, maintain call logs and contact information, run reports, etc.
Collaborated with PPG credit department to manage customer debt.
Generated new sales accounts within geographic territory and cultivated existing customer accounts.
Developed account planning strategy to increase sales and contacts.
Exceeded all customer expectations, from product knowledge to product finances.
Created brand awareness and converted end-users from competitors to company's products/tools within four-state area of Georgia, Alabama, Tennessee, and Mississippi.
Acted as liaison between end-users and retail sales centers, national accounts, distribution centers, and manufacturing plants.
Represented several product lines for company, including joint compound, wall board, and corner bead.
Supported assigned contractors through numerous product trials and visits at job sites and distribution centers.
Resolved customer complaints regarding product quality and performance to document for further review by manufacturing quality managers.
Successfully launched a new line of industry-standard Sheetrock Tools for professional contractors and end-users.
Served as contributing member of seven-person team of representatives netting $1,000,000 in Sheetrock Tools sales within first year.
Leveraged fluency in Spanish to launch new line of Sheetrock Tools.
Gathered and documented more than 400 potential clients and end-users through various marketing events.
Business Process Workflow Developer – NPPTL – RECO/RAS Project at Alpha Six CorporationBusiness Process Workflow Developer – NPPTL – RECO/RAS Project at Alpha Six Corporation