Luis Trujillo
Tualatin,OR
Summary
Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Inter-Con Security Systems, Inc.
08.2024 - Current
- Supervised daily security operations to ensure safety and compliance with protocols.
- Trained team members on emergency response procedures and customer service standards.
- Assisted in scheduling staff shifts to maintain adequate security coverage at all times.
- Developed incident reports detailing observations, actions taken, and outcomes for management review.
- Delivered high-quality customer service when interacting with clients, visitors, or employees requiring assistance from the security department.
GSOC Operator
Inter-Con Security Systems Inc.
10.2023 - 08.2024
- Monitored security feeds to identify and respond to incidents promptly.
- Operated security management systems to ensure comprehensive surveillance coverage.
- Coordinated communication between response teams during critical events.
- Assisted in training new operators on standard operating procedures and equipment use.
- Conducted regular system checks for functionality and reliability of security equipment.
- Collaborated with law enforcement agencies to enhance incident response protocols.
Security Officer
Security Industry Specialists
10.2022 - 05.2023
- Monitored security systems and conducted regular patrols to ensure facility safety.
- Responded promptly to alarms and incidents, maintaining a secure environment.
- Assisted in implementing safety protocols and emergency procedures for staff awareness.
- Documented daily activities and reported irregularities to management for review.
Delivery Driver
Goowire Logistics
03.2020 - 09.2022
- Ensured timely delivery of packages while adhering to safety protocols and company policies.
- Performed routine vehicle inspections, maintaining compliance with transportation regulations.
- Managed route planning to optimize delivery efficiency and minimize delays.
- Assisted in training new drivers on best practices for customer service and safety standards.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Shift Leader
Pizza Hut
10.2018 - 02.2020
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members on food preparation and service protocols.
- Implemented inventory management practices, reducing waste and optimizing stock levels.
- Coordinated shift schedules to maintain optimal staffing and enhance productivity.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Kitchen Manager
Ways and Means Oyster House
08.2017 - 09.2018
- Oversaw kitchen operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff on food preparation techniques and best practices.
- Developed and implemented efficient inventory management processes, reducing waste.
- Coordinated menu planning in collaboration with chefs to enhance customer satisfaction.
- Monitored food quality standards, ensuring consistency across all dishes served.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
Education
High School Diploma -
Tualatin High School
Tualatin, OR06-2017
Skills
- CCTV monitoring
- Team leadership
- Decision-making
- Policies and procedures implementation
- Relationship building
- Teamwork and collaboration
- Active listening
- Task prioritization
- Reliability
Certification
DPSST- Unarmed Professional
DPSST-Supervisory Manager
First Aid/ CPR
Languages
Spanish
Native or Bilingual
Timeline
Shift Supervisor
Inter-Con Security Systems, Inc.
08.2024 - Current
GSOC Operator
Inter-Con Security Systems Inc.
10.2023 - 08.2024
Security Officer
Security Industry Specialists
10.2022 - 05.2023
Delivery Driver
Goowire Logistics
03.2020 - 09.2022
Shift Leader
Pizza Hut
10.2018 - 02.2020
Kitchen Manager
Ways and Means Oyster House
08.2017 - 09.2018
High School Diploma -
Tualatin High School
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