LUIS VARGAS
Quantico,VA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals. Hardworking and reliable with strong ability in task. Offering hard working ethic and communication skill . Highly organized, proactive and punctual with team-oriented mentality.
Overview
11
11
years of professional experience
1
1
Certification
Work History
3531- Motor Transport Operator
US Marines Corps
Quantico, VA
10.2020 - Current
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing Task.
- Set schedules, implemented new policies, and worked with managers to optimize operational procedures and establish clear objectives.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Scheduled or dispatched workers, equipment or service vehicles to locations using radios or telephones.
- Communicated with individuals within inbound call center setting to complete dispatch support for RUN calls.
- Recorded results of service calls to create report summaries for senior management.
- Relayed work orders and information between work crews, supervisors, and field personnel.
- Scheduled loads according to priority and available equipment.
- Dispatched drivers to meet daily delivery needs for company customers.
- Received or prepared work orders.
- Received and dispatched calls for emergency services.
- Mentored junior team members and managed employee relationships.
- Assigned drivers to appropriate routes based on customer needs.
- Arranged for repairs to restore service and schedules.
- Recorded and maintained files or records of customer requests, work or services performed.
- Prepared daily work and run schedules.
- Tracked changes in computer system to keep records current and accurate.
- Conducted regular training sessions for new hires on proper protocols for handling emergency situations.
- Worked closely with transportation supervisor to dispatch and assign loads.
- Documented services performed, operations information, and dispatch details in system.
- Answered customer requests with information about product availability, shipping information and status updates.
- Verified driver credentials prior to assigning them a route or task.
- Operator(DRIVER)
- Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
- Checked vehicle after shift for damage.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Assisted with loading and unloading freight when necessary.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Verified loads against bill of lading to identify and correct discrepancies.
- Picked up clients from specific locations to transport and drop off at destinations.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Drove trucks to and from job sites to deliver supplies.
- Transported clients to specified destinations safely and on-time.
- Delivered packages to customers in a timely and efficient manner.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Recognized by management for providing exceptional customer service.
- Delivered products to customer locations on time.
- Maintained schedule of class assignments to meet deadlines.
- Planned and completed group projects, working smoothly with others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Range coach
- Instructed shooters on proper gun handling techniques as well as safe loading and unloading procedures for various types of weapons systems.
- Conducted safety briefings to ensure proper range etiquette was observed.
- Identified areas needing improvement within the range environment such as target placement or lighting conditions.
- Monitored target distances to ensure accuracy while providing feedback to shooters accordingly.
- Supervised and trained personnel on marksmanship techniques, weapons handling, and range operations procedures.
- Provided guidance regarding proper storage of firearms when not in use at the range.
- Maintained and monitored the safe operation of firearms ranges.
- Implemented safety protocols designed to reduce risk of injury while using firearms during training exercises.
- Understood and followed oral and written directions.
- Maintained updated knowledge through continuing education and advanced training.
- Organized and conducted live-fire exercises for military personnel in accordance with established regulations.
Menswear Associate
Sears
Laredo, TX
12.2015 - 05.2020
- Ticketed items with pricing and markdowns and restocked sales floor according to merchandising plan.
- Greeted customers to determine wants or needs.
- Described merchandise and explained use, operation and care.
- Provided product knowledge information about materials, sizing, fit, and care instructions for menswear items.
- Implemented store visual standards with proper product placement and advertisement displays.
- Resolved customer complaints quickly and efficiently while providing excellent customer service.
- Ticketed, arranged and displayed merchandise to promote sales.
- Answered store and merchandise questions and led customers to wanted items.
- Placed special orders or called other stores to find desired items.
- Processed customer transactions using a cash register, credit card machine, and other payment methods.
- Participated in weekly team meetings to discuss goals or objectives related to customer service standards.
- Created promotional materials such as flyers or posters advertising upcoming sales or discounts.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Coordinated and merchandised seasonal collections and designs based on trending styles.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Managed online orders via e-commerce platform for delivery or pickup in store.
- Organized store by returning merchandise to proper areas and restocked displays.
- Ensured compliance with company policies related to sales, returns, exchanges.
- Conducted regular price checks of menswear items throughout the store.
- Processed sales transactions using POS system and returned receipts and payment cards to customers.
- Greeted customers and provided assistance to help them find the right products they were looking for.
- Cleaned shelves, counters and tables to maintain organized store.
- Maintained a clean and organized store environment by folding clothes and organizing shelves according to size or color.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Achieved personal and store sales goals with sound customer service and sales protocol.
- Communicated item availability with retail team members and shoppers.
- Tracked inventory levels through daily audits of products sold versus restocked items.
- Maintained records related to sales for store management.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Recognized by management for providing exceptional customer service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Answered 10 calls per shift to assist with customer questions and concerns.
- Understood and followed oral and written directions.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Maintained schedule of class assignments to meet deadlines.
- Worked with cross-functional teams to achieve goals.
Caretaker
precious garden primary care
Laredo, TX
01.2013 - 01.2017
- Filled out necessary paperwork such as logbook's prior to beginning each trip.
- Explained medical procedures and treatments to patients in simple language they could understand.
- Recorded detailed notes on patient condition and treatment plans.
- Managed multiple tasks simultaneously while providing quality care for each patient.
- Observed changes in patient behavior or physical condition and reported any issues immediately.
- Prepared patient chart for admission and compiled appropriate paperwork.
- Maintained detailed records of services performed on clients.
- Attended regular team meetings to discuss updates on individual cases.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Kept instruments and equipment clean and sanitized.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Consulted with client care team to continually update care plans.
- Recorded client status progress and challenges in logbooks and reports.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Assisted clients with maintaining good personal hygiene.
Education
High School Diploma -
United High School
Laredo, TX06-2015
Some College (No Degree) -
Laredo Community College
Laredo, TXSkills
- Supervision and Leadership
- Analytical Thinking
- Problem Resolution
- Self-Directed
- Customer Service
- [Range coach,motor transport operator] Certified
- Relationship Building
- Cultural Awareness
- Recordkeeping
- Communication
- Organization and Time Management
- Decision-Making
- Remote Office Availability
- Problem-Solving
- Fluent in Spanish,English
Languages
English
Professional
Spanish
Limited
Affiliations
- mountain biking
- working out
- hiking
- running
- camping
- shooting competition
Certification
- ANNUAL OPSEC TRAINING
- ANTITERRORISM (AT LEVEL I) ANNUAL TRAINING DATE
- RECORDS MANAGEMENT COURSE
- INFORMATION ASSURANCE AWARENESS TRAINING
- BASIC ANNUAL LEADERSHIP TRAINING
- SECURITY LECTURE
- COMBAT MARKSMANSHIP COACH COURSE
- LANCE CORPORAL LEADERSHIP COURSE
- BASIC MOTOR VEHICLE OPERATOR
Accomplishments
- TSP WORRIOR AWARD
- LETTER OF APPRECIATION
- MERITORIOUS MAST
References
References available upon request.
Timeline
3531- Motor Transport Operator
US Marines Corps
10.2020 - Current
Menswear Associate
Sears
12.2015 - 05.2020
Caretaker
precious garden primary care
01.2013 - 01.2017
High School Diploma -
United High School
Some College (No Degree) -
Laredo Community College