Luis Vargas
Orlando,Florida
Summary
Professional with experience in customer relations, focused on meeting customer needs and ability to negotiate, working under pressure if required. Committed to the company and eager to take on new challenges. I am characterized by my work ethic, loyalty, adaptability and interpersonal skills.
Overview
14
14
years of professional experience
Work History
Real Estate Agent
CASAA. Ecuador
Quito, Pichincha
04.2020 - 10.2023
- Managed marketing strategies for properties including advertising campaigns and open houses.
- Analyzed potential investment opportunities based on financial reports.
- Provided guidance to clients throughout the entire buying or selling process.
- Negotiated purchase agreements and contracts with buyers and sellers.
- Responded promptly to client inquiries via phone or email.
- Coordinated appointments to show homes to prospective buyers.
Administrator-General's Department
BAZFEX
Quito, Pichincha
01.2017 - 02.2020
- Operated a variety of machinery and tools safely and efficiently.
- Worked with cross-functional teams to achieve goals.
- Identified needs of customers promptly and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed inventory and supplies to ensure materials were available when needed.
Financial Analyst
BANCO CENTRAL DE VENEZUELA
Maracaibo, Zulia
06.2014 - 07.2016
- Analyzed customer's financial information to determine the best banking products for them.
- Coordinated with other departments regarding customer requests or disputes resolution.
- Assisted with onboarding new employees by training them on banking procedures.
- Conducted risk assessments on potential loan applicants to assess creditworthiness.
- Generated monthly reports detailing performance metrics for senior management review.
- Advised customers on bank products, services and financial planning options.
- Analyzed clients' financial statements to offer customized banking solutions.
Bank Teller
BANCO CENTRAL DE VENEZUELA
Maracaibo, Zulia
04.2010 - 05.2014
- Maintained confidentiality of bank records, transactions and customer information.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Participated in weekly training sessions to stay abreast of changes in banking regulations.
- Execute the exchange of discarded and damaged banknotes that customers present at the ticket office.
- Receive bank deposits presented by financial institutions.
- Conduct the reconciliation of the vaults, where the monetary species are stored.
Education
M.D. - Accounting And Finance
RAFAEL BELLOSO CHACIN
VENEZUELA06-2016
Skills
- Customer Relationship Management
- Self-motivated professional
- Report Generation
- Stakeholder Communication
- Analyzing performance
- Partnership Development
- Negotiations expert
- Client Needs Assessment
- Negotiation
- Sales closing
- Business Development
- Budget support
Languages
English
Professional
Timeline
Real Estate Agent
CASAA. Ecuador
04.2020 - 10.2023
Administrator-General's Department
BAZFEX
01.2017 - 02.2020
Financial Analyst
BANCO CENTRAL DE VENEZUELA
06.2014 - 07.2016
Bank Teller
BANCO CENTRAL DE VENEZUELA
04.2010 - 05.2014
M.D. - Accounting And Finance
RAFAEL BELLOSO CHACIN
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