Luis Vargas
Los Angeles,CA
Summary
Energetic professional with several years of experience in industry. Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and peers.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Gas Station Operator
G&M
01.2022 - Current
- Stock merchandise in the store and cooler
- Work at register and handle store money
- Occasionally supervise gas spills
- Aid customers with their purchases
Bilingual Customer Support Specialist
VXI Global Solutions
06.2019 - 07.2021
- Received and made calls regarding EBT solutions and fraudulent activity
- Used my customer service skills to implement proper solutions towards client’s inconveniences
Team Leader
Jack in the Box
04.2018 - 04.2020
- Trained and supervised staff members. I provided input for new hire performance reviews and identified areas for additional training
- Maintained accurate inventory counts and proper food sanitation policies with team members
- Handled all customer service complaints, refunds, and questions, assuring my customers were satisfied and ensuring the daily shift ran smoothly
- Ordered, received, stocked, cleaned, and managed inventory; oversaw daily, weekly, and monthly audits of inventory to ensure accuracy in cost-control and waste control procedures to prevent shrinkage.
Education
HVACR Technician Program -
UEI College
Gardena, CA05.2025
Skills
- Languages: English and Spanish
- Management and supervision
- Team leadership
- Inventory management
- Cash handling
- HVAC certification
- Solution orientation
- Interpersonal communication
- Pressure management
- Food safety licenses
- Sanitation and cleaning
- Serving expertise
Certification
- Heat Pump Water Heater Certification (Issued: February 2025)
- Residential Water Heater Technician Certification (Issued: February 2025)
- Tankless Water Heater Installation Certification (Issued: February 2025)
- Commercial Gas Certification (Issued: February 2025)
- Commercial Electric Certification (Issued: February 2025)
Timeline
Gas Station Operator
G&M
01.2022 - Current
Bilingual Customer Support Specialist
VXI Global Solutions
06.2019 - 07.2021
Team Leader
Jack in the Box
04.2018 - 04.2020
HVACR Technician Program -
UEI College
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