Luis Vazquez

My all-time favorite job of which provided me with plenty of experience and education as well as promotions and pay raises, not to mention the abundant benefits. The only reason I left this job was due to me buying rental properties and starting my own endeavors as a landlord and as a private property manager for other local landlord after establishing many connections. My duties at spectrum were as follows:

• Advanced Service Installations: Perform complex installations of cable, internet, phone, and other telecommunication services at residential and commercial locations. Ensure all services are set up correctly and function efficiently.
• Troubleshooting and Issue Resolution: Diagnose and resolve advanced technical issues related to cable TV, internet, phone, and networking equipment. Identify problems in the field and implement solutions promptly.
• Maintaining Network Infrastructure: Conduct maintenance and repairs on the existing network infrastructure, including cable lines, distribution amplifiers, and network equipment.
• Signal and Power Levels: Monitor signal levels and power levels to optimize service quality and minimize signal degradation or service disruptions.
• Customer Interactions: Provide excellent customer service during installations, maintenance visits, and service calls. Address customer inquiries, educate them on using services, and ensure their satisfaction.
• Safety and Compliance: Adhere to safety protocols and company policies during installations and maintenance visits, ensuring a safe working environment for both technicians and customers.
• Documentation and Reporting: Accurately document all service orders, installations, repairs, and interactions with customers. Provide detailed reports and updates to supervisors and team members.
• Quality Assurance: Conduct quality checks on installations and services to ensure they meet Spectrum's standards and industry best practices.
• Team Support and Training: Assist and mentor lower-level field technicians, providing guidance and training to enhance their skills and knowledge.
• Upgrades and Technology Integration: Keep abreast of new technologies, equipment, and service offerings, and participate in training to stay updated on the latest advancements in the field.
• Adherence to Service Schedules: Follow assigned work schedules and respond promptly to service calls and customer appointments, meeting service timeframes.

As an independent contractor or Handyman, I am a skilled professional who offers a wide range of repair, maintenance, and improvement services to clients. Considering my name and work ethic was tied directly, I took a lot of pride in ensuring I did my absolute best to achieve complete satisfaction from my clients. i do not have any licenses so i made it very clear that i was not licensed or insured and mostly provided work for the local landlords and on occasion would work for customers i was reffered by a previous client. i have never done public marketing or advertising for this part of my job. Services Provided are as follows:

• Repair and Maintenance Services: Perform various repair and maintenance tasks in residential or commercial properties. This may include fixing plumbing issues, electrical problems, broken fixtures, and other general repairs.
• Carpentry and Handywork: Offer carpentry services, such as building shelves, repairing cabinets, and handling small construction projects.
• Painting and Finishing: Provide painting and finishing services, including interior and exterior painting, staining, and varnishing.
• Home Improvement Projects: Assist with home improvement projects, such as installing new fixtures, tiles, or flooring.
• Property Inspections: Conduct property inspections to assess the scope of work needed and provide cost estimates to clients.
• Material and Tool Management: Source and procure necessary materials and tools required for the job efficiently.
• Time and Project Management: Plan and manage your time effectively to complete projects within agreed-upon deadlines.
• Client Communication: Communicate with clients professionally, discussing project details, timelines, and any potential challenges or changes.
• Safety Compliance: Ensure that all work is performed safely, following industry standards and local building codes.
• Customer Satisfaction: Strive to exceed customer expectations and ensure their satisfaction with the completed work.
• Billing and Invoicing: Provide accurate billing and invoicing to clients for the services rendered.
• Business Management: Handle administrative tasks related to your independent contracting business, such as maintaining records, managing expenses, and marketing your services.
• Adherence to Regulations: Comply with legal and licensing requirements for operating as an independent contractor in your area.
  

While working for Spectrum I was able to accumulate 7 rental properties and was then able to live off of my rent since I had little to no debt. I left Spectrum to focus entirely on my own passion and dreams. I had a lot of fun and being able to make my own schedule and take time off when I wanted/needed to be the dream, and for a while I achieved it. by the end of 2022 I was in charge of about 30 rental units and maintaining them mostly on my own. my responsibilities were as follows:

• Property Maintenance: Ensure the property is well-maintained and in good repair. Address maintenance issues promptly, either by performing repairs or hiring qualified contractors. Repairs i have done are but no limited to: electrical, plumbing, HVAC, door installation, water heater and other appliance replacements as well as many other repairs.
• Rent Collection: Collect rent from tenants on time, keep accurate records of payments, and follow up on any late or unpaid rents.
• Lease Management: Draft and manage lease agreements, including setting rental terms, rules, and policies. Ensure all lease terms are communicated clearly to tenants.
• Tenant Screening: Screen potential tenants by conducting background checks, credit checks, and verifying references to find reliable and responsible renters.
• Tenant Relations: Foster positive relationships with tenants, addressing their concerns and resolving disputes in a timely and professional manner.
• Legal Compliance: Stay informed about landlord-tenant laws and regulations in your area to ensure compliance with all legal requirements.
• Property Inspections: Conduct periodic inspections of the property to identify any maintenance needs or lease violations.
• Tenant Move-In/Move-Out Process: Facilitate smooth move-ins and move-outs, conducting property inspections and handling security deposits accordingly.
• Accounting and Reporting: Keep detailed records of income and expenses related to the property. Provide financial reports to track rental income and expenses.

Menards was an enjoyable experience and i really enjoyed the work duties which were as follows:

• Review delivery orders and gather the required materials and products from the store's inventory based on the provided order list.
• Ensure that all items are accurately selected and accounted for to fulfill customer orders completely.
• Safely and efficiently load merchandise and products onto delivery trucks or vehicles.
• Secure the items properly to prevent damage during transportation, utilizing straps, ties, and other securing methods as necessary.
• Inspect products for any damages or defects during the pulling and loading process.
• Report any issues to the appropriate supervisor or manager to maintain the quality of the delivered goods.
• Maintain a well-organized and clean work area, ensuring that products are stored appropriately and accessible for efficient order assembly.
• Help track inventory levels and notify management when stock is running low, contributing to effective inventory management.
• Work closely with other team members, such as Delivery Drivers and Warehouse staff, to ensure timely and accurate order processing and loading.
• Communicate effectively to coordinate activities and prioritize tasks for smooth operations.
• Adhere to safety guidelines and protocols while pulling, loading, and handling heavy merchandise to prevent accidents and injuries.
• Use proper lifting techniques and equipment when handling bulky or heavy items.
• Maintain a friendly and helpful attitude when interacting with customers or fellow employees during the delivery process.
• Address any customer inquiries or concerns professionally and escalate issues to supervisors if needed.
• Keep delivery equipment, such as dollies and pallet jacks, in good working condition by performing regular checks and reporting any malfunctions

My time at DMP- Defiance Metal Products. (which is now known as MEC) wasn't very exciting. Factory work to me was personally miserable due to it being very easy, repetitive and most importantly uninteresting.

When i was hired in my first position was working the metal mill, in which i would program the machine to make specific and accurate cuts to metal pieces that would later go on to vehicle parts. i would need to inspect every metal piece i did for imperfections and scratches as these were meant to be high quality parts.

For the first three to four of months that was my job, often times i would finish my supply with plenty hours still left and i would essentially become a floater and wander around the factory picking up other jobs as needed. I was very efficient. i would also become forklift certified and drove often to resupply myself so that i could keep working at my station or help out around the factory to carry around baskets for parts.

After those few months i would find a position opening up at the shears station, a huge machine in which very heavy and long sheets of steel, aluminum, and other materials (ranging from 4x8 to 4x12ft sheets) would be manually fed by me to make precise cuts to be sent to the next stations. i personally do not know how heavy the sheets weighed up to but i speculate they were roughly 300-500 pounds for the steel sheets and 100-250 for the aluminum sheets. i used a very strong magnet that i would use to pull and slide the sheets into the machine which was a very good workout and was honestly the most enjoyable job there.

The shears also required me to learn to use a crane that would be use to unload semi trucks carrying the big bundles of steel/aluminum sheets each bundle typically weighing a couple tons.

I worked at Elder-Beerman alongside KFC my senior year in highschool. My responsibilities were as follows:

• Customer Assistance: Greet customers warmly, listen to their inquiries, and offer product information and assistance. Help shoppers locate items and provide recommendations to enhance their shopping experience.
• Product Knowledge: Develop a comprehensive understanding of Elder Beerman's merchandise, including features, benefits, and pricing, to effectively guide customers in making purchasing decisions.
• Point of Sale (POS) Operations: Efficiently process customer transactions through the POS system, handling cash, credit card, and other payment methods accurately.
• Maintaining Store Appearance: Assist in keeping the store clean, organized, and visually appealing, including restocking merchandise and arranging displays.
• Promotions and Sales Campaigns: Participate in sales events, promotions, and marketing initiatives to maximize sales opportunities and achieve targets.
• Credit Card Sign-Up Quotas: Proactively promote Elder Beerman's credit card program to customers, explaining its benefits and encouraging sign-ups. Work towards achieving set credit card application quotas.
• Customer Issue Resolution: Address customer concerns and resolve any issues or complaints promptly and professionally.
• Product Replenishment: Monitor inventory levels on the sales floor and communicate restocking needs to the appropriate departments.
• Loss Prevention: Adhere to store policies and procedures to prevent theft and ensure a secure shopping environment for customers and staff.
• Team Collaboration: Collaborate with fellow Sales Associates and store management to achieve sales goals, share best practices, and contribute to a positive work atmosphere.

• Worked front counter, drive-thru and other areas.
• Worked well with teammates and accepted coaching from management team.
• Took orders, prepared meals, and collected payments.
• Collaborated with team members to complete orders.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Assisted other team members to achieve goals.
• Addressed guest needs, questions, or concerns to create optimum experience onboard.
• Trained new team members on procedures, customer service, and sales techniques.
• Prepared products following restaurant, health, and safety standards and procedures.
• Operated cash register to ring up final bill and process various forms of payment.
• Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
• Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.