Luis Velez
Holland,MI
Summary
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player.
Overview
1
1
year of professional experience
Work History
Machine Operator
KAM Plastics
Holland, MI
03.2023 - Current
- Ensure that safety guidelines are followed at all times while operating machinery.
- Identify areas where improvements can be made in terms of efficiency or cost savings.
- Observe machine operations to detect any problems or defects in the finished product.
- Maintain records of completed work and production data including volume produced and time required for each task.
- Comply with company policies regarding quality control procedures.
Sales Associate
Bp Gas Station
Holland, MI
02.2023 - 03.2023
- Provided accurate information about products, prices and services.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
- Demonstrated product features and benefits for customers' needs.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Processed transactions using a point-of-sale system.
- Processed credit card transactions quickly and securely.
- Tracked sales performance metrics to identify trends in market place.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Conducted inventories on a regular basis to track stock levels.
- Maintained up-to-date knowledge of store merchandise and policies.
- Upsold additional items based on customer interests and needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Answered incoming telephone calls to provide store, products and services information.
Education
Associate of Science - Business Management
Charles Stewart Mott Community College
Flint, MI12-2024
Skills
- Product Sales
- Payment Processing
- Upselling
- Merchandise Display
- POS System Operation
- Merchandising knowledge
- Written and oral communication skills
- Superb time management
- Client Service
- Outgoing Personality
- Reliable and punctual
- Time Management
- Cash Register Operation
- Guest Relations
- Positive and professional
- Money Handling
- Inventory Tracking
- Conflict Resolution
- Excellent communication skills
- Policy and Procedure Adherence
- Store Opening and Closing
- Merchandising understanding
- Stocking and Receiving
Timeline
Machine Operator
KAM Plastics
03.2023 - Current
Sales Associate
Bp Gas Station
02.2023 - 03.2023
Associate of Science - Business Management
Charles Stewart Mott Community College