Summary
Overview
Work History
Education
Skills
Timeline
Generic

Luis Velez

Holland,MI

Summary

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player.

Overview

1
1
year of professional experience

Work History

Machine Operator

KAM Plastics
Holland, MI
03.2023 - Current
  • Ensure that safety guidelines are followed at all times while operating machinery.
  • Identify areas where improvements can be made in terms of efficiency or cost savings.
  • Observe machine operations to detect any problems or defects in the finished product.
  • Maintain records of completed work and production data including volume produced and time required for each task.
  • Comply with company policies regarding quality control procedures.

Sales Associate

Bp Gas Station
Holland, MI
02.2023 - 03.2023
  • Provided accurate information about products, prices and services.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Greeted customers and provided exceptional customer service.
  • Demonstrated product features and benefits for customers' needs.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Processed transactions using a point-of-sale system.
  • Processed credit card transactions quickly and securely.
  • Tracked sales performance metrics to identify trends in market place.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Conducted inventories on a regular basis to track stock levels.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Upsold additional items based on customer interests and needs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Answered incoming telephone calls to provide store, products and services information.

Education

Associate of Science - Business Management

Charles Stewart Mott Community College
Flint, MI
12-2024

Skills

  • Product Sales
  • Payment Processing
  • Upselling
  • Merchandise Display
  • POS System Operation
  • Merchandising knowledge
  • Written and oral communication skills
  • Superb time management
  • Client Service
  • Outgoing Personality
  • Reliable and punctual
  • Time Management
  • Cash Register Operation
  • Guest Relations
  • Positive and professional
  • Money Handling
  • Inventory Tracking
  • Conflict Resolution
  • Excellent communication skills
  • Policy and Procedure Adherence
  • Store Opening and Closing
  • Merchandising understanding
  • Stocking and Receiving

Timeline

Machine Operator

KAM Plastics
03.2023 - Current

Sales Associate

Bp Gas Station
02.2023 - 03.2023

Associate of Science - Business Management

Charles Stewart Mott Community College

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Luis Velez