Summary
Overview
Work History
Education
Skills
Timeline
Generic

Luis Vera

Riverside,CA

Summary

Knowledgeable in costumer relations and production operations. Nearly half a decade of experience in sales and steel manufacturing.

Spending my early years in steel manufacturing after graduating senior high and learning machinery such as, CNC, cranes, forklifts, yardgoats (trailers) I developed the traits of personal work ethic and effective communication with teammates to get work done. These experiences helped me tremendously when I ventured into sales.

Shortly after working in steel, I worked with the largest independent financial services marketing organization in North America. I obtained my California State License to help families with their financial needs. During my experience working in sales I learned that building relationships with people is one of the biggest keys to move in the right direction. In addition, I embraced the belief that when facing hardship, it is crucial to remain positive and think about solutions and not dwell on the problem.

Overview

6
6
years of professional experience

Work History

Front Desk Sales Associate

ApnTech
10.2023 - Current

Customer Engagement: Greet and assist customers in a friendly and professional manner. Be the point of contact for inquiries, providing information about products or services.


Sales Expertise: Utilize my sales skills to identify customer needs and promote our products/services. Actively upsell and cross-sell to maximize revenue opportunities.


Administrative Tasks: Handle check-ins, reservations, and payment transactions efficiently. Maintain organized and accurate records of customer interactions and transactions.


Problem Resolution: Address customer concerns or issues promptly and effectively. Demonstrate problem-solving skills to ensure customer satisfaction.


Product Knowledge: Stay informed about our products/services to provide accurate information and enhance the customer experience. Participate in ongoing training to stay updated on new offerings.

Production Worker

Nucor
02.2020 - 08.2023

Assembly and Production: Perform assembly tasks according to established guidelines and production standards. Contribute to the manufacturing process to meet production targets.

Quality Control: Inspect products for defects and ensure compliance with quality standards. Report any issues to supervisors for immediate resolution.

Machine Operation: Operate machinery and equipment as needed. Ensure proper setup, operation, and maintenance of machinery for optimal performance.

Safety Compliance: Adhere to all safety protocols and guidelines. Identify and report safety hazards, and contribute to a safe and clean working environment.

Team Collaboration: Work collaboratively with team members to achieve production goals. Communicate effectively with supervisors and colleagues to ensure seamless workflow.

Division Leader

Primerica
04.2018 - 05.2023

Client Consultation: Conduct thorough needs analysis with clients to understand their financial goals and assess insurance needs.

Product Knowledge: Stay informed about a variety of life insurance products and services. Educate clients on available options and tailor solutions to meet their specific requirements.

Sales Strategy: Develop and implement effective sales strategies to generate leads, nurture client relationships, and achieve sales targets.

Compliance: Ensure adherence to industry regulations and company policies. Stay updated on changes in insurance laws and regulations.

Relationship Building: Build and maintain strong, trust-based relationships with clients. Provide ongoing support and guidance throughout the insurance process.

Education

High School Diploma -

South Gate Senior High School
South Gate, CA
07.2016

Skills

  • Guest Relations
  • Presentation Development
  • Referral Management
  • Product Knowledge
  • Relationship Building
  • Friendly and Helpful
  • Safety and Cleanliness Standards
  • Product and Service Sales

Timeline

Front Desk Sales Associate

ApnTech
10.2023 - Current

Production Worker

Nucor
02.2020 - 08.2023

Division Leader

Primerica
04.2018 - 05.2023

High School Diploma -

South Gate Senior High School
Luis Vera