Luis Vilchis
Jackson,NJ
Summary
Adaptable Front Line Crew Member with background in handling high-volume customer service situations in fast-paced environments. Strengths include communication, problem-solving skills, and ability to work well under pressure. Consistently up to expectations and contributed positively to team dynamics in team roles. Proven skill set includes managing customer interactions effectively, maintaining cleanliness to standards, and contributing to operational efficiency.
Overview
7
7
years of professional experience
2015
2015
years of post-secondary education
Work History
Front Line Crew Member
Chipotle Grill
Freehold, NJ
01.2021 - 02.2023
- Prepared and assembled food items according to health and safety standards.
- Delivered excellent customer service by engaging with patrons and addressing inquiries.
- Maintained cleanliness of work area, including equipment and dining spaces.
- Resolved customer complaints in a professional manner.
Grilll Cook
Wendy’s
Freehold, New Jersey
07.2016 - 01.2021
- Grilled burgers and chicken to meet quality standards.
- Operated grill and fryer equipment safely and efficiently.
- Maintained cleanliness and organization of the cooking area.
- Collaborated with team members to prepare meals quickly.
- Ensured all food was cooked to the correct temperature as per health code regulations.
- Operated fryers and grills according to instructions to maintain safety and food quality.
Education
Colts Neck HighSchool
Colts Neck, NJSkills
- Food safety
- Time management
- Customer engagement
- Kitchen organization
- Multitasking
Languages
Spanish
Professional
English
Native/ Bilingual
Timeline
Front Line Crew Member
Chipotle Grill
01.2021 - 02.2023
Grilll Cook
Wendy’s
07.2016 - 01.2021
Colts Neck HighSchool