Nicole Villafuerte
7427 Cheeca Lodge Ln ,TX
Summary
I am 26 Years Old, Bilingual English/ Spanish fluent , Motivated professional with a strong work ethic and adaptability. Proven ability to excel in unsupervised environments while mastering new skills rapidly. Experienced in customer service, multitasking, and time management, consistently delivering positive experiences for clients.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Huffman I.S.D.
Huffman, Texas
09.2023 - 08.2024
- Designed lesson plans addressing diverse student learning needs
- Supervised classroom activities to maintain a positive learning environment.
- Collaborated with teachers to support instructional goals and student engagement.
- Managed classroom behavior using effective communication and conflict resolution strategies.
- Provided individualized attention to students requiring additional assistance during lessons.
- Adapted teaching methods to align with varying student backgrounds and abilities.
- Assisted in maintaining classroom organization and preparation for daily activities.
Assistant Manager
King Billiards
Houston, Texas
11.2018 - 09.2023
- Streamlined daily operations and optimized staff scheduling for efficiency.
- Monitored inventory levels, ensuring timely restocking of supplies as required.
- Managed customer service inquiries and complaints in a timely manner.
- Completed thorough opening, closing, and shift-change functions to maintain operational standards each day.
- Coordinated customer service efforts to enhance guest experiences.
- Supported marketing initiatives to promote events and specials.
Education
GED -
Atascocita High School
Humble, TX05-2018
Skills
- Bilingual communication skills , English/Spanish Fluent
- Computers and social networks knowledge
- Positive reinforcement
- Adaptability
- Relationship management
- Team collaboration
- Multitasking ability
- Problem-solving expertise
Affiliations
- Detail-oriented professional with over 5 years of experience and a proven knowledge of customer service and customer satisfaction.
Certification
Certification in Words , use and knowledge in computers.
Knowledge and use of credit card terminals .
Skill in writing documents
Accomplishments
Several times named employed of the month.
Languages
English
Professional
Spanish
Professional
Timeline
Substitute Teacher
Huffman I.S.D.
09.2023 - 08.2024
Assistant Manager
King Billiards
11.2018 - 09.2023
GED -
Atascocita High School
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