Luis Villegas
Kissimmee,FL
Summary
Results-driven logistics specialist with a robust background in managing receiving operations and ensuring inventory accuracy. Expertise in enhancing workflow efficiency while maintaining high standards of quality control, complemented by a proven ability to lead teams in streamlining processes and improving inventory management. Known for strong collaboration, adaptability, and a commitment to achieving team goals, with a focus on optimizing receiving processes and ensuring compliance with safety standards. Proactive problem-solver with excellent communication skills, ready to leverage [Number] years of experience in a challenging new role to drive operational excellence.
Alert Receiving Associate with extensive knowledge of warehouse organization and safety. Committed to high-quality department operations with strong knowledge of shipping documents and quality assurance protocols. Successful at collaborating with other team members to facilitate scheduling and accurate inventory management.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Receiving Manager
Ammunition Depot
02.2023 - 10.2025
- Oversaw receiving operations, ensuring compliance with safety and quality standards.
- Trained and mentored staff on efficient material handling procedures.
- Implemented inventory management systems, improving accuracy of stock levels.
- Coordinated cross-functional communication to streamline receiving processes.
- Analyzed workflow efficiency, identifying areas for process improvement.
- Developed and enforced standard operating procedures for receiving activities.
- Managed vendor relationships to enhance delivery performance and reliability.
- Conducted regular audits to ensure adherence to operational policies and procedures.
- Unloaded, sorted and stored incoming merchandise.
- Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
- Managed shipping and receiving team, overseeing training, schedules and work assignments.
- Trained and supervised staff in the accurate processing of inbound shipments, ensuring timely delivery to sales floor.
Forklift Operator
BJ's Wholesale Club
12.2020 - 08.2023
- Moved materials throughout distribution center and placed products in designated areas.
- Operated forklifts, pallet jacks and scanning devices to meet daily objectives.
- Reduced safety hazards, observing OSHA requirements and company-established safety protocols.
- Cleaned and organized workstations and equipment in preparation for incoming shifts.
- Checked documentation and stored products in correct bins and locations.
Operations Manager
LAZ parking
08.2020 - 11.2020
- Led training and onboarding programs to assist new hires with meeting targets.
- Forecasted expected demands and created plans to accomplish objectives within set budgets.
- Performed facility checks to verify cleanliness and client safety.
- Drafted reports to inform senior decision-makers and guide operational strategy.
- Advised management regarding emerging industry trends and best practices to improve operations.
Operations Manager
Costco Wholesale
04.1997 - 07.2004
- Monitored processes, identified gaps and resolved operational issues to correct organizational deficiencies.
- Maintained onsite presence to oversee operations and verify compliance with company operational standards.
- Provided daily direction for operations staff based on current priorities.
- Managed team of 200 employees with consistent record of accomplishment in achieving operational goals.
- Established new customer relationships to generate more business and enhance profitability.
Front End Department Supervisor
Costco
04.1995 - 07.2004
- Managed delivery of quality customer service, enabling staff to expeditiously service customers and provide good shopping experience.
- Worked with cashiers to resolve money issues such as shortages, overages, and counterfeit bills.
- Helped resolve checkout problems and delays, including checking prices and issuing rain checks for out-of-stock sale items.
- Coached employees on cashier job functions and provided cross-training for other front-end positions.
Education
High school diploma or GED -
Westchester
New Rochelle, NYBusiness Management
Iona College
New Rochelle, NY06.2002
Skills
- Google Docs
- GPS
- Productivity software
- Manufacturing
- SUV driving
- Food handling
- Passenger safety
- Administrative experience
- Computer operation
- Hotel experience
- Typing
- Order shipping
- Management
- Cash register
- ERP systems
- Retail sales transactions
- Customer communication
- E-commerce
- Pallet jack
- Retail management
- Supply chain management
- Microsoft Office
- Mobile applications
- Bilingual
- Windows
- Delivery driver experience
- POS
- Communication skills
- English
- Heavy lifting
- Writing skills
- Shipping & receiving
- Workflow management (operations management method)
- Packing
- Sales negotiation
- Shift management
- Employee orientation
- Inventory control
- Outdoor work
- Spanish
- Microsoft Excel
- Team development
- Continuous improvement (9 years)
- Microsoft Word
- Front desk (5 years)
- Organizational skills
- Inventory management
- Attention to detail
- Order picking
- Microsoft Outlook
- Operations management (6 years)
- Driving
- Time management
- Retail math
- RF scanner
- Android
- Training & development
- Warehouse management
- Warehouse Experience
- Budget management
- Electric pallet jack
- Warehouse management system
- Warehouse supervisor experience
- Computer skills
- Mobile devices
- Store management
- Inventory replenishment
- Report writing
- Guest services
- Microsoft Access
- Team leadership
- Hospitality
- Pallet Jack
- Staff supervision
- Computer literacy
- Forklift
- RF Scanner
- Inventory data entry
- Office management
- Financial transaction processing
- Assistant manager experience
- Basic math
- Merchandising
- Grocery store
- Supervising experience
- Order preparation
- Warehouse experience
- Customer service
- Human resources
- Retail sales
- Office experience
- Labeling
- Team management
- Contracts
- E-commerce fulfillment operations
- Operations Management
- Cash handling
- Restaurant experience
- Processing cash transactions
- Employee Orientation
- Leadership
- Sales
- Microsoft Powerpoint
- Google Sheets
- Safety compliance
- Quality assurance
- Operational audits
- Forklift operation
- Workflow analysis
- Budget forecasting
- Client relationship management
- Staff mentoring
- Operating equipment
- Equipment operations
- Unloading trucks
- OSHA guidelines
- Stockroom organization
- Warehouse operations
- Maintaining safety
- Shipping and receiving
- Warehouse safety
- Staff training
- Order fulfillment
- Teamwork
- Problem-solving
- Relationship building
- Data entry
- Teamwork and collaboration
- Route optimization
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 22 staff members.
Certification
Forklift Certification
Languages
Spanish - Fluent
Multilingual
Bilingual
Timeline
Receiving Manager
Ammunition Depot
02.2023 - 10.2025
Forklift Operator
BJ's Wholesale Club
12.2020 - 08.2023
Operations Manager
LAZ parking
08.2020 - 11.2020
Operations Manager
Costco Wholesale
04.1997 - 07.2004
Front End Department Supervisor
Costco
04.1995 - 07.2004
Business Management
Iona College
High school diploma or GED -
Westchester