LUIS ZUNIGA

* Answer customer phone calls promptly to ensure customer satisfaction

* Answer customer emails

* Update and bill 500+ customer accounts per month

• Followed all relevant traffic laws and safety regulations.
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.

* Parking cars within company lot according to company standards and specifications
* Driving cars within company lot, fetching cars from ready to pickup line, parking cars in their correct assigned areas and bringing cars from return line to car wash area
* Active work (walking and standing for 6-8 hours per day)

• Released finished products from 2 - 4 fully loaded trailers after reviewing samples for accuracy and integrity.
• Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
• Operated yard truck to move empty and loaded trailers safely throughout yard.
• Assessed quality of finished products with careful inspections.

• Parked and retrieved cars according to customer needs.
• Demonstrated commitment to customer satisfaction while handling valet services during busy dealership events or peak hours.
• Upheld company standards for appearance by wearing designated uniform and maintaining professional demeanor at all times.

• Ensured client satisfaction with high-quality installations, meticulously following guidelines and specifications.
• Performed thorough quality checks on installations, identifying potential issues before they escalated.
• Collaborated with sales teams to provide timely and accurate installations for clients, resulting in increased revenue

• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.

• Stocked, labeled, and inventoried medication to keep accurate records.
• Counted and labeled prescriptions with correct item and quantity.
• Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.