Luisa Cardona
Brooklyn,NY
Summary
Healthcare professional with extensive experience in managing patient intake processes and administrative functions. Known for strong focus on collaborative team efforts and achieving operational goals. Reliable and flexible in adapting to changing needs while applying effective communication and organizational skills.
Overview
6
6
years of professional experience
Work History
Server
Melody Lanes
02.2022 - 09.2024
- Memorized menu additions, changes, and answered a variety of questions from customers
- Adhered to all safety, sanitation, and food handling guidelines and regulations
- Built strong conflict resolution skills
Sales Associate
Organicer
04.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Greeted customers politely and helped them with every necessity.
- Increased sales revenue by 10% by engaging positively with customers and extensive product knowledge.
- Provided enjoyable shopping experience for all customers
Hostess
Outback Steakhouse
07.2020 - 12.2020
- Answered phone calls, booked reservations, and assisted with event planning for corporate events, special events, and parties
- Provided excellent customer service with a friendly and professional attitude when greeting customers and escorting them to the dining area
- Mastered table management software to decrease wait times and maintain efficiency for scheduling reservations and assigning tables
Teaching Assistant
Congregation Beth Elohim
01.2019 - 07.2019
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom activities, tutoring, and reviewing work for students grade 3-5.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Developed extensive patience and leadership skills.
Education
Associate of Science - Business Administration
Kingsborough Community College
Brooklyn, NY06-2024
Skills
- Refined communication skills
- Adequate time management skills
- Proficient with Microsoft Word, Excel and powerpoint
- Thorough understanding of social media and social media analytics
- Problem solving
- Task prioritization
- Ability to work in stressful fast paced environments
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Melody Lanes
02.2022 - 09.2024
Sales Associate
Organicer
04.2021 - 01.2022
Hostess
Outback Steakhouse
07.2020 - 12.2020
Teaching Assistant
Congregation Beth Elohim
01.2019 - 07.2019
Associate of Science - Business Administration
Kingsborough Community College
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