Luisa Castillo Pena
Ennis,TX
Summary
Bilingual, dedicated, compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage, and care coordination in fast-paced environment. Currently pursuing FNP degree at Western Governors University to further advance career. Skilled at remaining calm under pressure and adeptly handling difficult patients and high-stress situations. Known for developing strong relationships with patients and families through empathetic communication, respectful attitude, and commitment to excellent customer service.
Overview
9
9
years of professional experience
Work History
RN, Emergency Room
Parkland Health
02.2023 - Current
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Monitored patient reactions to drugs and carefully documented findings.
Emergency Room Nurse
Methodist Healthcare
02.2023 - Current
- Managed complex cases involving trauma or multiple organ system failures by providing compassionate care alongside advanced clinical interventions.
- Monitored vital signs, conducted physical assessments and evaluated laboratory results for strategic care planning.
- Provided emotional support to patients and families during times of crisis, helping them navigate through difficult life events.
- Reduced wait times for patients with effective communication between staff members and efficient patient assessments.
Emergency room RN
Memorial Hermann Northeast
02.2022 - 01.2023
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Emergency Room RN
Medical City Plano
04.2021 - 11.2022
- Level 1 Trauma Center
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.
Emergency Room RN
HCA North Cypress
02.2020 - 03.2021
- Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.
- Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.
Pharmacy Technician
CVS Pharmacy
05.2016 - 02.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Education
Bachelors of Science in Nursing - Nursing
University of Texas At Tyler
Tyler, TX12.2019
Skills
- ACLS
- ABLS
- BLS
- PALS
- TNCC
- ENPC
- CPI
- NIHHS
- EPIC
- MEDITECH
- CERNER
Leadership Experience
Preceptor and Charge Nurse experience
Communication Skills
Frequently praised for fast and effective work performance.
References
[Available upon request.]
Languages
Spanish
Native or Bilingual
Timeline
RN, Emergency Room
Parkland Health
02.2023 - Current
Emergency Room Nurse
Methodist Healthcare
02.2023 - Current
Emergency room RN
Memorial Hermann Northeast
02.2022 - 01.2023
Emergency Room RN
Medical City Plano
04.2021 - 11.2022
Emergency Room RN
HCA North Cypress
02.2020 - 03.2021
Pharmacy Technician
CVS Pharmacy
05.2016 - 02.2020
Bachelors of Science in Nursing - Nursing
University of Texas At Tyler
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