Hi, I’m
Luisa Castro
Teacher
Glenside,PA
Summary
Eager Assistant Teacher always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
3
years of professional experience
2
Languages
Work History
Cultural Care
Babysitter
09.2022 - 07.2024
Job overview
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
SITEL Worldwide
Agent
08.2021 - 07.2022
Job overview
- Resolved caller issues quickly and thoroughly.
- Handled and promptly resolved customer complaints to maintain professional relationships.
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
Education
High School Colegio Hogar, Cali, Colombia
College Instituto Educativo Normal Superior
Skills
- Classroom management
- Foreign languages
- Creativity
- Collaborative
- Teamwork
- Leadership
Degrees
Bachelor's degree - Higher Normalista with an emphasis on children's pedagogy
Professional Experience
- Store association
- Call center Agent
- Teaching
Coursework
- Virtual Learning Environments
- Basic actions for the care of a person with a health disability
- Pastry Course
- Virtual complementary course in approach to the STEM methodology: What it is and ideas to implement it
- Complementary course in Digital Apprentice
- Microsoft Office 2016 tool management course: Excel
- Fundamentals in Tourism Management
- TOEFL Test preparation and writing for everyday purposes. - Montgomery County Community College
- The complete oral communications course: fluency, listening, and accent reduction. - Montgomery County Community College
Hobbies and Interests
- Swimming
- Skate
- Running
Languages
Spanish
Native or Bilingual
Work Preference
Work Type
Full TimePart TimeLocation Preference
RemoteOn-SiteHybridImportant To Me
Flexible work hoursWork from home optionCareer advancementWork-life balanceTeam Building / Company RetreatsTimeline
Babysitter
Cultural Care
09.2022 - 07.2024
Agent
SITEL Worldwide
08.2021 - 07.2022