Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

LUISA CHAVEZ

Fort Worth,Texas

Summary

Organized individual versed in developing and maintaining relationships with clients, vendors, and colleagues. Demonstrated success in problem-solving and driving projects to completion in a timely manner. Possesses an excellent track record for delivering results, meeting deadlines, and developing creative solutions to complex challenges. Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals. Motivated and ambitious team player experienced in providing exceptional customer service. Proven ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve customer complaints. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience. Dedicated professional with a passion for providing administrative assistance for sales teams. Proven success in streamlining processes to improve efficiency and customer satisfaction

Overview

8
8
years of professional experience

Work History

Amazon Associate

AMAZON
11.2021 - Current
  • Committed to delivering excellent customer service while working in a fast-paced environment.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Inspected returned merchandise for damages before restocking shelves properly.
  • Ensured compliance with company policies regarding proper storage of hazardous materials.

HR Assistant

EATZIS
11.2019 - 10.2021
  • Maintained a high level of responsiveness in meeting customer demands and resolving concerns.
  • Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
  • Organized and maintained personnel records including new hire paperwork and changes to employment status.
  • Processed employee status changes, keeping human resources systems and employee records up to date.

Team Leader Member

SALSA LIMON
02.2017 - 10.2019
  • Notified supervisors of overarching customer and team member concerns.
  • Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Collaborated with other departments to ensure alignment of goals across teams.
  • Developed strategies for problem solving and conflict resolution among team members.

Education

Bachelor Of Social Science - Sociology

University Of Maryland Global Campus
05-2024

Skills

  • Relationship Building
  • Analytical Thinking
  • Interpersonal Communication
  • Software expertise
  • Collaborative work ethic

Accomplishments

  • Member of Pi Gamma Mu, International Honor Society in Social Sciences

Languages

Spanish
Native or Bilingual

Timeline

Amazon Associate

AMAZON
11.2021 - Current

HR Assistant

EATZIS
11.2019 - 10.2021

Team Leader Member

SALSA LIMON
02.2017 - 10.2019

Bachelor Of Social Science - Sociology

University Of Maryland Global Campus
LUISA CHAVEZ