Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Luisa Correa Hernandez

Monroe,North Carolina

Summary

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Overview

1
1
year of professional experience

Work History

Cashier

Walmart
03.2024 - Current
  • Handled 50+ customer interactions daily across phone, email, and live chat, resolving 95% of issues on the first contact.
  • Maintained a 98% customer satisfaction rating by providing timely, empathetic support.
  • Trained 3 new team members on internal systems and customer interaction techniques.
  • Identified trends in customer feedback and recommended service improvements to management.

Education

High School Diploma - High School Diploma

Penn Foster Career School
Scranton, PA
12.2024

Skills

  • Attention to detail
  • Multitasking
  • Problem -solving
  • Communication skills
  • Teamwork
  • Time management
  • Patience and empathy
  • Adaptability

Languages

Spanish and English
Native or Bilingual

Timeline

Cashier

Walmart
03.2024 - Current

High School Diploma - High School Diploma

Penn Foster Career School

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Luisa Correa Hernandez