Luisa Daniels

- Possess a comprehensive understanding of FAA, TSA, and airport regulations, ensuring 100% compliance with industry standards during audits.

- Completed over 50 hours of both online and in-person training, mentoring 10+ newer agents in advanced roles, which led to a 15% increase in team efficiency.

- Expert in reading and interpreting data from sophisticated computer systems, radar, and weather equipment, providing timely and accurate information to flight crews, reducing delays by 20%.

- Trained 20+ new employees on proper protocols and customer service standards, resulting in a 25% improvement in customer satisfaction scores.

- Adhered to facility directives and standard operating procedures, consistently achieving a 95% on-time operation rate.

- Secured over 550 clients for fundraising initiatives, increasing revenue by 40%.

- Ensured 100% employee compliance with work policies and regulations.

- Advocated for client interests to prospective partners, boosting partner engagement by 30%.

- Provided clear and effective communication to support staff and teammates, improving team efficiency by 20%.

- Assisted clients in securing government grants, increasing grant approval rates by 25% and facilitating 105k in funding.- Leveraged social media platforms for media and blogger outreach, increasing visibility and engagement by 35%, suitable for remote work environments.

• Teaching practical skills related to all aspects of driving while maintaining 100% pass rate.
• Assisting students to develop confidence in their driving skills and gaining their Licence
• Gaining control of vehicles during emergency situations while maintaining composure safety and security
• Identified and resolved unauthorized, unsafe or ineffective practices.
• Preform driving duties that required some late night travel

• Supervise visits between children and non-custodial parents as ordered by Family Court or Child Protective Services.
• Document monitor ,summarize and submit visitation observations in accordance with government agency policy.
• Identify and deescalate high pressure crisis situations while resolving issues in accordance with policies.
• Advise clients on the regulatory processes of the federal family courts. substantive education to clients on governmental policy and governing issues through direct advocacy.

• Enforces standards, rules, and regulations governing the operation of the detention/correctional facilities and programs
• Attend and pass all required annual training
• Responsible for maintaining institution security, inmate conduct and discipline, controlling contraband, safety, and housekeeping and sanitation
• upraises criminal offenders while in detention/correctional institutions or community-based detention/correctional treatment or rehabilitation facilities

• Member of student Government
• Continuing education in [Scrum master]