Luisa Elisaia
Keyes,CA
Summary
Multi-tasking Shift Leader well-known for successfully executing new initiatives. Dedicated to creating a workplace culture consistent with the organization's mission and values. Pursuing a new role where hard work and dedication will be highly valued. Working to gain more experience within different kinds of businesses.
Overview
4
4
years of professional experience
Work History
BOH Training Coordinator
Texas Roadhouse Restaurant
11.2022 - Current
- Followed recipes and food presentation standards at Texas Roadhouse.
- Restocked food items throughout shift to provide head chef with proper ingredients for dishes.
- Operated fryer and cooked meats on grill.
- Complied with sanitation and nutrition regulations and safety standards.
- Planned and directed high-volume food preparation in fast-paced environment.
- Maintained well-organized mise en place to keep work consistent.
- Assisted other chefs with ingredients preparation in support of recipes designed by head chef.
- Mentored kitchen staff to prepare each for demanding roles.
- Collaborated with staff members to create meals for large banquets.
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Streamlined onboarding processes for new hires, resulting in reduced time to full productivity.
- Collaborated with department managers to design customized training plans aligned with organizational goals.
- Evaluated the effectiveness of training initiatives, making adjustments as needed to optimize results.
Line Cook
Chilis's Bar And Grill
02.2022 - 12.2022
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared average of 20 orders each shift.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Collaborated with servers to collect information about specific customer desires and dietary needs.
Prep/Line Cook
Ten Pin Fun Center
07.2021 - 02.2022
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Suggested actionable improvements to streamline training procedures.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Communicated with management on food inventory stock to request order placement.
- Learned new menu offerings and options easily to assist customers with selecting items.
- Prepared average of 20 menu items per shift.
Shift Leader
Pacific Bells
11.2020 - 07.2021
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
- Tracked receipts, employee hours and inventory movements.
- Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk
- Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback
Team Member
Crumbl Cookies
12.2020 - 03.2021
- Participated in cross-functional team-building activities.
- Sought out ways to go above and beyond job requirements.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Education
Associate of Science - Business Administration And Management
Modesto Junior College
Modesto, CA2026
High School Diploma -
John H. Pitman High School
Turlock, CA05.2020
Skills
- Daily workflows
- Safety processes and procedures
- Creative problem-solving
- Leadership
- Strong verbal and written communication
- Critical thinking
References
- Beatriz Medeiros (209)380-6199
- Joan Teriong (209)445-4475
- Kellie Ladonga (209)620-7647
- Kendra Di Bartolo (209)918-1925
Timeline
BOH Training Coordinator
Texas Roadhouse Restaurant
11.2022 - Current
Line Cook
Chilis's Bar And Grill
02.2022 - 12.2022
Prep/Line Cook
Ten Pin Fun Center
07.2021 - 02.2022
Team Member
Crumbl Cookies
12.2020 - 03.2021
Shift Leader
Pacific Bells
11.2020 - 07.2021
Associate of Science - Business Administration And Management
Modesto Junior College
High School Diploma -
John H. Pitman High School