LUIS A FELIZ
Gatlinburg,TN
Summary
Enthusiastic and dedicated hospitality with diverse experience in hospitality and culinary roles seeking a Winter extension as an H-2B visa holder. Fluent in English, possessing a solid track record of improving customer satisfaction and contributing to team success in fast-paced environments.
Overview
2
2
years of professional experience
Work History
H2-B Food Service Attendant / Cook
Anakeesta
04.2024 - Current
- Engaged in multiple roles including cashier, cook, and food service attendant across various concession areas: ice cream and coffee shop, pizza place, and smokehouse
- Delivered high-quality food preparation and customer service in a dynamic theme park environment
- Maintained compliance with health and safety regulations to ensure a safe dining experience for guests.
J1 Host
Florentina's Italian Restaurant
05.2023 - 09.2023
- Managed guest seating and reservations efficiently in a high-volume restaurant setting
- Enhanced guest experience through attentive service and detailed knowledge of menu offerings.
J1 Server Assistant
Guy Fieri's Kitchen
05.2023 - 09.2023
- Assisted in food service operations and table setup, improving dining room efficiency and guest satisfaction
- Supported culinary staff by ensuring timely delivery of food and addressing guest needs promptly.
J1 Cook / Server Assistant
Guy Fieri's Kitchen
05.2022 - 09.2022
- Started as a Line Cook, responsible for food preparation under strict time constraints
- Transitioned to Server Assistant, adapting to changing team needs and enhancing service delivery.
Education
Pursuing A Bachelor's Degree in Modern Languages -
UTESA University
Santo Dominngo, DRSkills
- Multilingual: Native Spanish, English (C1 Level)
- Food safety and handling
- Customer service excellence
- Adaptability in fast-paced environments
- POS systems and cash handling
Personal Information
Visa Status: H-2B visa holder (valid until 12/31/2024)
References
Available upon request
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
H2-B Food Service Attendant / Cook
Anakeesta
04.2024 - Current
J1 Host
Florentina's Italian Restaurant
05.2023 - 09.2023
J1 Server Assistant
Guy Fieri's Kitchen
05.2023 - 09.2023
J1 Cook / Server Assistant
Guy Fieri's Kitchen
05.2022 - 09.2022
Pursuing A Bachelor's Degree in Modern Languages -
UTESA University
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