LUISA FERNANDA GARCIA
Austin,Tx
Summary
Creative professional with expertise in retail management, recognized for high productivity and efficiency. Proven ability to communicate effectively, solve complex challenges, and adapt to evolving project needs, ensuring successful outcomes through strategic collaboration and innovative project management approaches.
Overview
11
11
years of professional experience
Work History
Interior Design Consultant
Back Home
Austin, Tx
04.2022 - Current
- Supported Senior Interior Designer in project coordination, improving communication and on-time project completion
- Assisted in product photography, display planning, and showroom design to enhance store presentation and customer engagement
- Partnered with management to analyze client requests and market trends, enabling strategic product selection from wholesale vendors prior to market launch
- Surpassed quarterly commission targets, consistently exceeding sales performance goals
- Delivered tailored customer service to diverse high-end clientele, resolving inquiries and building strong client relationships
- Coordinated product shipments, managed customer orders, and ensured quality control
- Negotiated rates with interior designers and ensured timely deliveries to enhance customer satisfaction
- Contributed to 54% of overall monthly store sales, driving significant revenue growth
Patient Care Manager
Sonrisas Therapies Pediatrics Home and Healthcare Services, LLC
Austin, Tx
06.2017 - 05.2022
- Provided end-to-end client care, ensuring high-quality service from treatment authorization to discharge
- Managed multiple clinicians' caseloads, coordinating care based on client needs and location
- Built and maintained referral relationships with insurance, government agencies, and providers, achieving 100% retention
- Developed a patient scheduling database, improving tracking and response times
- Collaborated with internal teams to expand services into new Austin areas
- Delivered financial insights and seasonal forecasts to support quarterly business goals
- Served as a bilingual liaison, ensuring 96% of Spanish-speaking patients received exceptional care
CEO, Founder and Creative Director
Uno de Mil
Ciudad Juárez, Mexico
05.2014 - 03.2017
- Established and launched a pioneering fashion apparel and accessory rental business in Ciudad Juarez, Mexico, providing a unique service in a competitive market
- Conducted market analysis and developed business plans, including financial forecasting and budgeting strategies
- Managed profit forecasts, incorporating seasonal collections to ensure financial sustainability
- Curated merchandise collections based on market research to meet customer demand
- Led creative direction for branding, store design, and marketing materials, ensuring visual consistency
- Built strong vendor relationships to secure high-quality merchandise and exclusive products
- Delivered personalized customer service, including styling and professional hair/makeup services
- Organized exclusive promotional events to enhance brand awareness and customer engagement
- Achieved 80% ROI in the first year through a targeted, results-driven marketing strategy
Education
Bachelor - Business Administration, Marketing and Entrepreneurship
University of Texas at El Paso
El Paso, Tx05.2014
Skills
Microsoft Office Suite Proficiency
Advanced knowledge of Microsoft Word, Excel, Access, and Outlook, with experience in data management, reporting, and communication
Social Media Expertise
Skilled in leveraging social media platforms including Facebook, Instagram, TikTok Pinterest, and Snapchat to drive brand engagement, audience growth, and digital marketing efforts
Communication & Collaboration
Exceptional written and verbal communication skills (English and Spanish), with a proven ability to effectively interact with internal teams, stakeholders, and clients to achieve business objectives
Timeline
Interior Design Consultant
Back Home
04.2022 - Current
Patient Care Manager
Sonrisas Therapies Pediatrics Home and Healthcare Services, LLC
06.2017 - 05.2022
CEO, Founder and Creative Director
Uno de Mil
05.2014 - 03.2017
Bachelor - Business Administration, Marketing and Entrepreneurship
University of Texas at El Paso
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