Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Luisa Garcia

Long Beach,CA

Summary

Self-motivated and passionate undergraduate student seeking a meaningful opportunity to help create lasting change

Overview

16
16
years of professional experience
1
1
Certification

Work History

Barista

GOOTIME
Long Beach, CA
08.2024 - Current
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
  • Participated in coffee tasting and evaluation to enhance product knowledge and menu development.
  • Implemented feedback from customers to improve service quality and menu offerings.

Shift Lead

Coffee Drunk
03.2023 - Current
  • Upheld food safety standards in accordance with local health department regulations.
  • Followed company recipes to create consistent, high-quality drinks on a daily basis.
  • Developed strategies to maximize efficiency during peak hours.
  • Ensured that customer service standards were met at all times.

Behavioral Therapist

Cortica
02.2022 - 09.2022
  • Developed and implemented individualized treatment plans to improve clients' emotional and behavioral functioning.
  • Collaborated with parents and guardians to ensure accurate assessment and implementation of treatment plans.
  • Monitored progress against treatment goals, and documented progress in client files.
  • Maintained up-to-date client records and treatment plans in compliance with ethical and legal standards.

Front Office Manager

Carlton Hair
08.2015 - 09.2019
  • Conducted monthly evaluations, providing detailed feedback on performance, and areas for improvement.
  • Assisted with recruitment efforts, including screening resumes, and conducting preliminary interviews.
  • Managed day-to-day operations of the front desk, including greeting guests, answering phones, and providing customer service.
  • Managed the scheduling of staff, ensuring adequate coverage of the front desk.

Volunteer

Youth Action Council
01.2009 - 01.2017
  • Collaborated with volunteer staff to support community service needs, including food and clothing drives.
  • Facilitated learning across diverse competency ranges for essential academic skills.
  • Guided young leaders on methods to advocate for community change.
  • Assisted with administrative tasks to coordinate events and fundraisers.

Education

Certificate - Human Resources Management

California State University
Long Beach, CA
12.2023

Bachelor of Arts - Psychology

California State University
Long Beach, CA
05.2021

Skills

  • Collaboration
  • Data management
  • Effective communication
  • Problem solving
  • Interpersonal relations
  • Work Planning and Prioritization
  • Scheduling and coordinating
  • Analytical thinking

Languages

Spanish
Native/ Bilingual

Certification

CPR

References

References available upon request.

Timeline

Barista

GOOTIME
08.2024 - Current

Shift Lead

Coffee Drunk
03.2023 - Current

Behavioral Therapist

Cortica
02.2022 - 09.2022

Front Office Manager

Carlton Hair
08.2015 - 09.2019

Volunteer

Youth Action Council
01.2009 - 01.2017

Certificate - Human Resources Management

California State University

Bachelor of Arts - Psychology

California State University

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