Luisa Garcia
Long Beach,CA
Summary
Self-motivated and passionate undergraduate student seeking a meaningful opportunity to help create lasting change
Overview
16
16
years of professional experience
1
1
Certification
Work History
Barista
GOOTIME
Long Beach, CA
08.2024 - Current
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Participated in coffee tasting and evaluation to enhance product knowledge and menu development.
- Implemented feedback from customers to improve service quality and menu offerings.
Shift Lead
Coffee Drunk
03.2023 - Current
- Upheld food safety standards in accordance with local health department regulations.
- Followed company recipes to create consistent, high-quality drinks on a daily basis.
- Developed strategies to maximize efficiency during peak hours.
- Ensured that customer service standards were met at all times.
Behavioral Therapist
Cortica
02.2022 - 09.2022
- Developed and implemented individualized treatment plans to improve clients' emotional and behavioral functioning.
- Collaborated with parents and guardians to ensure accurate assessment and implementation of treatment plans.
- Monitored progress against treatment goals, and documented progress in client files.
- Maintained up-to-date client records and treatment plans in compliance with ethical and legal standards.
Front Office Manager
Carlton Hair
08.2015 - 09.2019
- Conducted monthly evaluations, providing detailed feedback on performance, and areas for improvement.
- Assisted with recruitment efforts, including screening resumes, and conducting preliminary interviews.
- Managed day-to-day operations of the front desk, including greeting guests, answering phones, and providing customer service.
- Managed the scheduling of staff, ensuring adequate coverage of the front desk.
Volunteer
Youth Action Council
01.2009 - 01.2017
- Collaborated with volunteer staff to support community service needs, including food and clothing drives.
- Facilitated learning across diverse competency ranges for essential academic skills.
- Guided young leaders on methods to advocate for community change.
- Assisted with administrative tasks to coordinate events and fundraisers.
Education
Certificate - Human Resources Management
California State University
Long Beach, CA12.2023
Bachelor of Arts - Psychology
California State University
Long Beach, CA05.2021
Skills
- Collaboration
- Data management
- Effective communication
- Problem solving
- Interpersonal relations
- Work Planning and Prioritization
- Scheduling and coordinating
- Analytical thinking
Languages
Spanish
Native/ Bilingual
Certification
CPR
References
References available upon request.
Timeline
Barista
GOOTIME
08.2024 - Current
Shift Lead
Coffee Drunk
03.2023 - Current
Behavioral Therapist
Cortica
02.2022 - 09.2022
Front Office Manager
Carlton Hair
08.2015 - 09.2019
Volunteer
Youth Action Council
01.2009 - 01.2017
Certificate - Human Resources Management
California State University
Bachelor of Arts - Psychology
California State University