Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Luisa Gil

Decatur

Summary

Proven track record of enhancing client engagement and converting leads at Lisinski Law Firm, showcasing exceptional intake assessment and compassionate communication. Excelled in fast-paced environments, leveraging critical thinking to solve complex problems. Demonstrated prowess in data entry, significantly contributing to streamlined operations and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Intake Specialist

Lisinski Law Firm
01.2024 - Current
  • Learn the case type services offered at the firm through our attorney-led comprehensive training program
  • Conduct one-hour interviews with potential clients to determine if they meet the case type requirements set by our legal team
  • Assisted clients with complex situations by providing clear guidance on the intake process and available services, resulting in increased understanding and engagement.
  • Convert potential leads into admitted clients based on benefits and values of each case type
  • Negotiate prices and close on the spot deals with a down payment

Key Holder/ Server

Seasons 52
05.2019 - 03.2024

• Ability to multi- task and work long hours while guest satisfaction is top priority.
• Constant acknowledgement from team members as a key player in team work and support to others during hectic shifts.• Ability to multi- task and work long hours while guest satisfaction is top priority.

• I assisted in the training of employees, shift leading, and shortly was promoted to key holder for more responsibilities.
• I held this professional role for a marketing and sales opportunity. I participated in several outreaches and experienced some wine and food events for surrounding businesses in the area.
• Within the establishment, I had the opportunity to manage the floor during busy shifts. I learned how to fill several rolls while keeping guest service as a priority and was trusted with any money count, volume distribution, and guest recovery.• I assisted in the training of employees, shift leading, and shortly was promoted to key holder for more responsibilities. • I held this professional role for a marketing and sales opportunity. I participated in several outreaches and experienced some wine and food events for surrounding businesses in the area. • Within the establishment, I had the opportunity to manage the floor during busy shifts. I learned how to fill several rolls while keeping guest service as a priority and was trusted with any money count, volume distribution, and guest recovery.…


Sales Development Representative

Service Autopilot
01.2023 - 10.2023
  • Built and managed accurate sales pipeline to maintain high volume of activity.
  • Used data analytics to identify and track sales trends and develop actionable insights.
  • Established relationships with prospects and customers to promote product understanding and drive sales growth.

Prospecting, cold calling potential customers, offering our services, and solving a solution for customers.
• Relationship building with customers and establishing bond and trust, scheduling shipments, negotiating quotes, understanding carrier processes and ensuring that shipments are delivered correctly to customers.
•Middleman between the carrier and client with frequent communication and problem solving to ensure great customer service.• Prospecting, cold calling potential customers, offering our services, and solving a solution for customers. • Relationship building with customers and establishing bond and trust, scheduling shipments, negotiating quotes, understanding carrier processes and ensuring that shipments are delivered correctly to customers. •Middleman between the carrier and client with frequent communication and problem solving to ensure great customer service.…see more


Education

Bachelor of Science - Biology

Georgia Gwinnett College
Lawrenceville, GA
05-2016

Skills

  • Data entry
  • Intake assessment
  • Compassionate communication
  • Critical thinking skills
  • Follow-up skills
  • Scheduling appointments

Accomplishments

    Top revenue month after month

Languages

Spanish
Native or Bilingual

Timeline

Intake Specialist

Lisinski Law Firm
01.2024 - Current

Sales Development Representative

Service Autopilot
01.2023 - 10.2023

Key Holder/ Server

Seasons 52
05.2019 - 03.2024

Bachelor of Science - Biology

Georgia Gwinnett College
Luisa Gil