Luis A. Javier
The Bronx
Summary
Dynamic professional with a proven track record at Hard Rock Hotel & Casino, excelling in staff training and process optimization. Recognized for enhancing departmental efficiency and implementing innovative solutions. A fast learner with strong problem-solving skills, committed to fostering team collaboration and achieving organizational goals.
Overview
9
9
years of professional experience
Work History
Departmental Assistant for Organizational Developm
Hard Rock Hotel & Casino
08.2024 - 12.2024
- Conducted research on industry trends or best practices to inform future projects and help drive innovation within the department.
- Enhanced department efficiency by streamlining administrative processes and implementing time-saving strategies.
- Coordinated schedules for department staff members, optimizing productivity while maintaining work-life balance.
- Improved document management systems, resulting in easier access to important files and reduced paperwork clutter.
House Kepping
Hilton Garden Inn Hotel
09.2022 - 10.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Customer Service
JyD Auto Import
01.2016 - 09.2018
- Provided exceptional customer service, addressing inquiries promptly and professionally.
- Maintained detailed records of client conversations and customer service.
- Streamlined customer service protocols to boost satisfaction rates.
Education
BBA - Tourism And Hotel Business Administration
Universidad Catolica Nordestana
San Francisco De Macoris, Rep. Dom. 03-2025
Skills
- Staff training and development
- Goal setting and achievement
- Employee onboarding
- Data entry expertise
- Fast learner
- Problem-solving
- Team collaboration
- Verbal and written communication
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Departmental Assistant for Organizational Developm
Hard Rock Hotel & Casino
08.2024 - 12.2024
House Kepping
Hilton Garden Inn Hotel
09.2022 - 10.2023
Customer Service
JyD Auto Import
01.2016 - 09.2018
BBA - Tourism And Hotel Business Administration
Universidad Catolica Nordestana
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