Luisa Martinez
Round Rock,United States
Summary
I am an enthusiastic and focused leader, enjoy working on collaborative atmosphere, involving planning, process improvement, business operational reporting and analytics. Leading projects and reports for Global and cross functional teams. More than 18 years of experience in the IT industry.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Inventory Analyst
HireGenics for Abbott
09.2024 - Current
- In my role as an Inventory Analyst at Abbott in Austin, Texas, I partner with sales management and internal leadership to set consignment inventory targets, optimize stock rotation, and resolve inventory discrepancies with customer service and distribution teams
- Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements
- Complies with U.S
- Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments
- Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors
Global Implementation PM
Dell Technologies
11.2020 - 09.2023
- PM responsible for defining the Business to IT Agile framework requirements
- Led entire SFDC for a 300 global user community, including backlog/new functionality, prioritization, training, user guide creation, productivity metric definition, dashboard development, etc
- PM responsible for tool enablement of sales tool (DSA) in LATAM and North America for the Online Managers team, including data migration coordination with the business and IT teams
- Business continuity plan contact for documentation and escalation points supporting internal and customer-facing tools
- Successfully led multi-disciplinary teams to deliver projects on time and within budget
- Managed stakeholder expectations and communicated project updates effectively
- Utilized project management tools to plan, track progress, and resolve issues
- Conducted regular meetings with team members to review progress and address any issues or concerns
- Developed project plans, budgets and schedules for successful implementation of projects
Senior Advisor, Demand and Capacity Planner
Dell Technologies
09.2018 - 11.2020
- Led and collaborated as a trusted advisor for multi-organizational forecasting and demand capacity planning initiative, validating savings and efficiencies through process and automation
- Analyzing the Annual Operating Plan (AOP) for human capital optimization and automation efficiency resulted in over $1.8 million in savings
- Additionally, time-in-motion studies were provided to eliminate duplication and improve processes and automation
- Led teams cross-functionally to develop accurate capacity plans based on demand forecasts
- Created and maintained demand forecasting models to optimize headcount levels and minimize outages
- Led regular meetings with stakeholders to review and adjust demand and capacity plans
- Analyzed data from various sources including sales forecasts, marketing plans, and customer demand to inform the decision-making process
Advisor, Project/Program Management - eDell
Dell Technologies
02.2012 - 09.2018
- In my role as an Advisor in Project/Program Management at Dell Technologies, I led global reporting and analysis for online content organization, defining metrics and forecasting activities
- I collaborated with cross-functional teams to ensure global alignment and compliance with ISO standards
- Additionally, I analyzed quality metrics impacting revenue and margin, optimizing premier pages for maximum support
Advisor, Metrics and Reporting
Dell Technologies
10.2007 - 02.2012
- In my role as an Advisor, Metrics and Reporting at Dell Technologies, I collaborated with leadership to implement a Services Business Intelligence L1 issue resolution process using the ITIL framework
- I managed the process for the America region, supporting over 30K users and ensuring compliance with security requirements for financial reporting
- Additionally, I oversaw project status communications and budget planning for outsourced services
Senior Analyst, Services Delivery Management
Dell Technologies
08.2005 - 10.2007
- In my role as a Senior Analyst at Dell Technologies in Round Rock, Texas, I analyzed and reported on Solution Design Architect team metrics, collaborated with leadership to implement strategies for improving service delivery efficiency, and developed strong analytical skills and proficiency in data interpretation and reporting
Education
Basic Administration Diploma - Business Administration
Universidad Tecmilenio
Psychology -
Universidad Nacional Autónoma de México (UNAM)
06.2028
Skills
Project Management
ITIL
Agile
Demand Supply
Capacity Planning
Forecasting
Tool Enablement
CSAT
Power BI
Data Analysis
Leadership
Bilingual Spanish/English
Certification
Dale Carnegie Course:Develop Your Leadership Potential
Innovative Planning Pathway Toastmasters
API Documentation with JSON and XML
Agile PMP prep (35 hrs)
ITIL Foundations Certified
Power BI Dashboard Certification.
Languages
Spanish
Native or Bilingual
Timeline
Inventory Analyst
HireGenics for Abbott
09.2024 - Current
Global Implementation PM
Dell Technologies
11.2020 - 09.2023
Senior Advisor, Demand and Capacity Planner
Dell Technologies
09.2018 - 11.2020
Advisor, Project/Program Management - eDell
Dell Technologies
02.2012 - 09.2018
Advisor, Metrics and Reporting
Dell Technologies
10.2007 - 02.2012
Senior Analyst, Services Delivery Management
Dell Technologies
08.2005 - 10.2007
Psychology -
Universidad Nacional Autónoma de México (UNAM)
Dale Carnegie Course:Develop Your Leadership Potential
Innovative Planning Pathway Toastmasters
API Documentation with JSON and XML
Agile PMP prep (35 hrs)
ITIL Foundations Certified
Power BI Dashboard Certification.
Basic Administration Diploma - Business Administration
Universidad Tecmilenio
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