Luisa Otero

• Managed complex data migration projects, ensuring seamless transitions between legacy systems and new platforms.

• Enhanced data accuracy by implementing strict validation processes and routine quality checks.
• Scanned documents and saved in database to keep records of essential organizational information.

• • Sorted documents and maintained organized filing process.

• Processed guest information into Salesforce system.
• Enabled clear dialogue between non-English speaking guests and providers to guarantee precision.
• Ensured precise and confidential record-keeping for guests.
• Coordinated appointment setting for guests requiring medical and legal consultations.
• Conducted interviews with guests to monitor progress and offer necessary resources.

• Facilitated customer assistance to ensure outstanding shopping experience.

• Organized stock strategically for optimal store efficiency.

• Handled sales payments accurately, ensuring seamless checkout experiences.

• Contributed to enhancing social media visibility through compelling content.

• Managed efficient cash register operations as well as assisted customers with signing up for store loyalty programs and provided details about key benefits

• Adhered loss prevention practices and reported incidents to bolster shortage control and protect company assets

• Increased revenue and sales through strategic merchandising, inventory selection and visual display techniques

•Assisted customers with locating and styling items