Luisa Ramirez
Pomona,CA
Summary
Experienced with inventory management, ensuring accurate stock levels and timely order processing. Utilizes forklift operation skills to optimize warehouse space and streamline logistics. Track record of maintaining safety standards and promoting effective teamwork.
Overview
4
4
years of professional experience
Work History
AAA Disptacher
Golden Bear Towing
02.2022 - 09.2025
- Emergency Coordination: respond to emergency calls from stranded drivers, prioritizing based on urgency and location.
- Multitasking Under Pressure: Managing multiple calls, coordinating with service providers, and updating systems simultaneously is common.
- Proficiency with dispatch software, GPS systems, and real-time traffic monitoring tools is essential
- High-Stress Environment emotionally intense, especially when dealing with distressed callers.
- Shift Work Challenges: operated 24/7, requiring flexibility and strong communication during shift changes to maintain continuity
Alessandros Italian Restaurant
Alessandros Italian Pizzeria
02.2023 - 04.2025
- Self-motivated, with a strong sense of personal responsibility.
- Delivered exceptional customer service in a fast-paced, high-volume environment, serving up to 150 guests per shift.
- Maintained detailed knowledge of menu items, daily specials, and wine pairings to enhance guest experience.
- Managed transactions efficiently and accurately, handling cash and credit payments.
- Collaborated with kitchen staff and management to ensure timely food delivery and guest satisfaction.
- Trained and mentored 3 new hires, improving team performance .
- Received “Employee of the Month” twice for outstanding service and teamwork.
Warehouse Associate
Princess Polly
04.2021 - 08.2023
- Receiving & Processing Inventory: Unloading deliveries, verifying contents, and logging items into inventory systems.
- Stocking & Organizing: Placing items in designated storage areas, maintaining stock levels, and ensuring efficient layout.
- Packing & Shipping Orders: Preparing items for shipment, labeling packages, and coordinating with logistics teams.
- Operating Equipment: Using forklifts, pallet jacks, and hand trucks to move goods safely.
- Quality Control: Inspecting products for damage or defects and reporting discrepancies.
- Maintaining Cleanliness & Safety: Keeping the warehouse tidy and following safety protocols.
Education
No Degree - Dental Assisting
North West College
Pomona Ca 02-2022
GED -
Garey High School
Pomona, CA05-2020
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Work Preference
Work Type
Full TimeLocation Preference
On-SiteTimeline
Alessandros Italian Restaurant
Alessandros Italian Pizzeria
02.2023 - 04.2025
AAA Disptacher
Golden Bear Towing
02.2022 - 09.2025
Warehouse Associate
Princess Polly
04.2021 - 08.2023
No Degree - Dental Assisting
North West College
GED -
Garey High School