Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Luisa Rivera

Collegedale,TN

Summary

Dedicated office assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

9
9
years of professional experience

Work History

Office Assistant/Personal Assistant to the Owner

Carlitos Painting LLC
03.2022 - Current
  • Assisted with budgeting and financial management to keep office operating within budget.
  • Scheduled and coordinated travel arrangements for office staff members.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.

Office Manager/Personal Assistant to the Owner

Molinas Used Appliances
06.2020 - 03.2022
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.

Server

Dad's Garage And Grill
11.2015 - 03.2018
  • Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.

Quality Control Inspector

QPSI
08.2015 - 03.2018
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Provided feedback to production team regarding product quality.
  • Examined products for imperfections and defects.
  • Updated quality control records and reports.

Education

High School Diploma -

Juniata Senior High School
Mifflintown, PA
2015

Skills

  • Attention to Detail
  • Report Writing
  • Scheduling appointments
  • Verbal Communication
  • Valid Driver's License
  • Microsoft Office
  • Scheduling
  • Mail Management
  • Appointment Scheduling
  • Office Supplies Management

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Office Assistant/Personal Assistant to the Owner

Carlitos Painting LLC
03.2022 - Current

Office Manager/Personal Assistant to the Owner

Molinas Used Appliances
06.2020 - 03.2022

Server

Dad's Garage And Grill
11.2015 - 03.2018

Quality Control Inspector

QPSI
08.2015 - 03.2018

High School Diploma -

Juniata Senior High School
Luisa Rivera