Summary
Work History
Education
Skills
Additional Information
Timeline
Generic

LUISA RIVERA-HERNANDEZ

Newark,NJ

Summary

Certified Medical Assistant with 22 years experience in a office setting. Patient-focused and empathetic caregiver with extensive knowledge of office needs. Desire a position in a clinical setting. Effective Medical Assistant who adapts easily to changing environments and demands.

Work History

Certified Medical Assistant

Summit Health
Livingston, New Jersey
08.2024 - Current
  • Collected and documented patient medical information such as blood pressure and weight.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Medical Assistant/ Receptionist

Saroj Seghal MD
Newark, NJ
02.2015 - 08.2024
  • Maintained accurate records of patient care, condition, progress, and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Responded appropriately to physical, emotional, and developmental needs of patients.
  • Tested and recorded blood glucose levels.
  • Obtained information about clients' medical history, drug history, complaints, and allergies.
  • Maintained a clean, healthy, and safe environment.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Monitored expiration of medical supplies and medications.

Medical Assistant Receptionist

Essex Renal Medical Group
South Orange , NJ
09.2021 - 08.2024
  • Checked patient insurance, demographic and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Supported office staff and operational requirements with administrative tasks.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained current and accurate medical records for patients.
  • Contributed to and helped lead employee staff meetings, reporting trends in procedures, advising leadership on resources needed and preparing information to be disseminated.
  • Completed patient referrals to other medical specialists.
  • Adhered to strict HIPAA guidelines to protect patient privacy.

Certified Home Health Aide

Visiting Angels Inc
Bayonne, NJ
01.2018 - Current
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Provided mobility assistance such as walking and regular exercising.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Completed medical and program reports and maintained records following clinic standard operating procedures.
  • Supervised daily activities and provided assistance to staff.
  • Administered medication as directed by physician.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Assisted disabled clients to support independence and well-being.
  • Followed nutritional plans to prepare optimal meals.
  • Administered medications to patients and remained vigilant for negative side effects.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.

Medical Assistant/ Receptionist

Commandatore
Millburn, NJ
04.2007 - 09.2012
  • Interviewed patients to obtain medical information, weight and height measurements and vital signs.
  • Took vital signs of newborns.
  • Documented patient information obtained from interviews.
  • Authorized drug refills and provided detailed prescription information to pharmacies.
  • Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.
  • Performed monthly inventory and maintained office and medical supply counts.
  • Performed vitals/glucose testing and assisted in administering injections and urinalysis.
  • Routinely retracted patient throat cultures and prepared them for lab submission.
  • Demonstrated ability to lead and motivate outstanding healthcare teams.
  • Provided patient education.

Education

Certificate In Medical Billing And Coding - Medical Billing And Coding

UMA
Clearwater, FL
08.2022 - 04.2023

Medical Dorson Vocational Training -

Dorso
2017

Multi Skilled Technician - undefined

Star Technical Institute
2007

High School Diploma - undefined

Technology High School
2000

Skills

  • Medical office administration
  • Insurance claims
  • Inventory oversight
  • Electronic Medical Records
  • Medical Records Management

Additional Information

  • BILINGUAL ENGLISH, SPANISH BILINGUAL

Timeline

Certified Medical Assistant

Summit Health
08.2024 - Current

Certificate In Medical Billing And Coding - Medical Billing And Coding

UMA
08.2022 - 04.2023

Medical Assistant Receptionist

Essex Renal Medical Group
09.2021 - 08.2024

Certified Home Health Aide

Visiting Angels Inc
01.2018 - Current

Medical Assistant/ Receptionist

Saroj Seghal MD
02.2015 - 08.2024

Medical Assistant/ Receptionist

Commandatore
04.2007 - 09.2012

Medical Dorson Vocational Training -

Dorso

Multi Skilled Technician - undefined

Star Technical Institute

High School Diploma - undefined

Technology High School

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LUISA RIVERA-HERNANDEZ