Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Luisa Rodriguez

Clermont,FL

Summary

Reliable, sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level retail or/and food prep position. Ready to help team achieve company goals.

Overview

13
13
years of professional experience

Work History

Retail Sales Representative

Lakeridge Winery
06.2019 - Current
  • Increased sales and customer satisfaction through personalized servicing.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Welcomed customers and provided assistance in locating and purchasing products.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Overnight Stocker

Bjs Wholesales Club
03.2021 - 10.2021
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Maintained neat, organized stockroom free of hazards.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Stocked designated items on shelves, end caps and displays.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Stocked shelves to match planogram images and instructions.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Followed orders precisely for correct items, sizes and quantities.

Bartender Shift Manager

The Showcase Of Citrus
08.2018 - 01.2021
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
  • Followed strict recipes and drink measurements to minimize product used.
  • Implemented drink prep procedures, significantly reducing wasted stock.
  • Developed specialty drinks to work with menu changes, sustaining customer interest and solid bar revenue.
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Kept bar stocked with wine, beer, juices and garnishes for drinks.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Prepared garnishes by evenly slicing and pitting fruits.

Culinary Worker

Lucky's Market
02.2018 - 04.2019
  • Prepared recipes with sizing for meats, starches and sauces.
  • Completed workstation set up and break down and disposed of leftover food adhering to policy and standards.
  • Operated kitchen utensils and equipment to prepare soups and salads.
  • Mentored new workers in food preparation, sanitation and safety procedures.
  • Organized foods in sanitary storage areas and monitored proper temperature to prevent spoilage.
  • Cooked specific quantity of food items based on projection and menu items.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Followed food safety practices and sanitation guidelines.
  • Removed trash and cleaned kitchen garbage containers.
  • Stocked and rotated food items according to expiration dates.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Monitored food temperature, discarding items not stored correctly.
  • Operated food slicers, grinders and chopper in accordance with safety guidelines.

Assistant Deli Manager

Publix Grocery Store
07.2010 - 09.2017
  • Controlled freshness of products by rotating and removing out of code merchandise.
  • Prepared and placed meat cuts and products in display counter to catch shopper's eye and boost sales.
  • Operated slicer and price computing scale to accurately slice, weigh and label meat products.
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
  • Observed quality assurance standards to optimize freshness of deli products.
  • Set schedules for 20+ staff by planning and designating shifts and hours.
  • Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
  • Inventoried food products and associated materials on weekly basis.
  • Controlled inventory costs by carefully managing portion control and reducing waste.
  • Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Developed special promotions to increase revenues.
  • Motivated staff to perform at peak efficiency and quality.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Verified prepared food met standards for quality and quantity before serving to customers.

Education

High School Diploma -

Newtown High School
Elmhurst, NY
05.2000

Skills

  • Spanish Interpreting

Languages

Spanish
Native or Bilingual

Timeline

Overnight Stocker

Bjs Wholesales Club
03.2021 - 10.2021

Retail Sales Representative

Lakeridge Winery
06.2019 - Current

Bartender Shift Manager

The Showcase Of Citrus
08.2018 - 01.2021

Culinary Worker

Lucky's Market
02.2018 - 04.2019

Assistant Deli Manager

Publix Grocery Store
07.2010 - 09.2017

High School Diploma -

Newtown High School

Similar Profiles

CREATE PROFILE
Luisa Rodriguez