Luisa Santos-Buenano
Lakehurst,NJ
Summary
Dynamic Human Resources Manager with a proven track record at Help Solutions, adept at enhancing employee engagement and retention through strategic HR policies. Skilled in recruitment and employee relations, I effectively foster a positive workplace culture while ensuring compliance with regulations. Committed to driving organizational success through innovative training and development initiatives.
Overview
13
13
years of professional experience
Work History
Human Resources Manager
Help Solutions
Brick, NJ
08.2013 - Current
- Developed and implemented HR policies to enhance employee engagement and retention.
- Facilitated training sessions to promote professional development and compliance knowledge among staff.
- Managed recruitment processes, including job postings, screening, and interviewing candidates effectively.
- Analyzed employee performance data to identify trends and recommend improvements to management.
- Oversaw benefits administration, ensuring accuracy in enrollment and compliance with regulations.
- Collaborated with department heads to establish workforce planning strategies aligned with company goals.
- Led conflict resolution initiatives, promoting a positive workplace culture through effective communication strategies.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Motivated employees through special events, incentive programs, and constructive feedback.
Education
High School Diploma -
Colts Neck High School
Colts Neck, NJLiberal Arts And Humanities
Ocean County College
Toms River, NJSkills
HR policies and procedures
Employee relations
Microsoft office proficiency
Training and mentoring
Records management
Benefits and compensation management
Recruitment and hiring
Human resources operations
Payroll administration
Onboarding and orientation
Legal compliance
Employee onboarding
Staff management
Recordkeeping
Background checks
New employee orientation
Exit interviews
Microsoft office and docusign
Post-hire check-ins
Unemployment claims management
Problem-solving
Confidential document control
Languages
Spanish
Native or Bilingual
Timeline
Human Resources Manager
Help Solutions
08.2013 - Current
High School Diploma -
Colts Neck High School
Liberal Arts And Humanities
Ocean County College